Indigenous Tourism Association of Canada (ITAC)

The Northern Tourism Recovery Incubator developed by ITAC was created to support SMEs in Northern communities to strengthen their business, rebuild Indigenous tourism operators and re-train staff members to support visitors and public health expectations as the tourism industry recovers.

The needs of these businesses were assessed through a national accreditation program (Project Rise) which provided individual business assessments and aggregated data for ongoing support. By working with the Indigenous provincial and territorial partners, ITAC supported the effective delivery of regionally specific support to revitalize operators ahead of the 2023 operating season. Regional needs were considered as businesses reported through the accreditation program, recognizing that the gaps in one part of the country may not be the same as another. This coordinated effort aimed to increase tourism revenues and jobs by increasing Indigenous tourism products to meet visitor demands.

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Featured Projects

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Project

TIMES 2.0

This research will provide data that enables the Yonge Street Mission to better understand and support the journey to gainful employment for those living in poverty.
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Research

From Newcomers to Game-Changers: Improving Immigrant Skill Utilization in Key Sectorsexternal link icon

Immigrants come to Canada with an abundance of skills and credentials, hoping to build better lives for themselves and their families. Yet many find themselves in jobs that do not reflect their full potential. The Conference Board of Canada, on behalf of the Future Skills Centre, is researching immigrant skill mismatch (the underuse of immigrants’ skills in roles they are qualified for) and skill wastage (unemployment or employment outside their field of expertise) in three sectors with acute labour shortages and high availability of immigrant labour: health, construction, and accommodation and food services.
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Research

ChatGPT: Organizational and labour implications

ChatGPT, which stands for Chat Generative Pre-trained Transformer, is a text-generating AI chatbot developed by OpenAI and launched on November 30, 2022. This briefing examines the influence of ChatGPT usage on organizations and workers. Which roles are most impacted by using ChatGPT and which are the least impacted? For which skill does generative AI have the largest organizational implications? Are there concerns about ChatGPT’s safety and security and, if so, how should they be addressed? Read the issue briefing to get our full analysis.
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