The satisfaction that workers derive from their employment or work arrangement has been a long-running concern for employees and employers, researchers and policy makers.
While Canada’s economy is navigating conflicting signals about its future path, current low unemployment rates and labour shortages have necessitated that increased attention be paid to the Quality of Work that Canadian jobs provide, and how that can be defined and improved.
Understanding Quality of Work is important for the future of work in Canada, as work quality reflects various dimensions of the health of the labour market – combining not only income and benefits, but also employment security, work environment, professional growth potential and overall social environment.
- For workers, the quality of their experience can affect their decisions about whether and where to work as well as how much effort to invest in their role.
- For employers, maximizing the returns from their workforce impacts how they attract, retain and leverage their labour to enhance productivity and generate loyalty.
- For policy makers, understanding job quality provides a more nuanced perspective on labour market performance as well as a glimpse of how well social and economic institutions are providing for a variety of populations.
Quality of Work research and partners
In November 2021, the Future Skills Centre launched an Open Call for Expression of Interest for research initiatives that focus on better understanding different aspects of Quality of Work, as well as addressing key gaps in policy and practice related to quality of work issues in the Canadian context. Several organizations across Canada are now working in collaboration with FSC to better define, understand and measure the levels of Quality of Work in our economy.