Indigenous Tourism Association of Canada (ITAC)

The Northern Tourism Recovery Incubator developed by ITAC was created to support SMEs in Northern communities to strengthen their business, rebuild Indigenous tourism operators and re-train staff members to support visitors and public health expectations as the tourism industry recovers.

The needs of these businesses were assessed through a national accreditation program (Project Rise) which provided individual business assessments and aggregated data for ongoing support. By working with the Indigenous provincial and territorial partners, ITAC supported the effective delivery of regionally specific support to revitalize operators ahead of the 2023 operating season. Regional needs were considered as businesses reported through the accreditation program, recognizing that the gaps in one part of the country may not be the same as another. This coordinated effort aimed to increase tourism revenues and jobs by increasing Indigenous tourism products to meet visitor demands.

Aerial view of the airport. Airplane taxiing to runway.

Featured Projects

Project

Assessing the impact of hybrid work models on work quality

The pandemic accelerated the move to remote work. Today, the question of continued remote work versus going back to the office, versus hybrid models of work is one of the key elements of quality of work for many.
Research

Indigenous finance and management professionals: critical for reconciliation and indigenous self-determination

Indigenous skilled labour is critical to realizing this new vision of economic reconciliation. Indigenous finance and management professionals can help their communities navigate the new and increasingly complex economic relationships.
Female instructor holding hardhat and explaining occupational safety rules to workers sitting at table
Project

Creating a Microlearning Model for the Canadian Mining Industry

Using an existing competency framework from the Mining Industry Human Resources Council, and extensive input from front-line workers and supervisors, this project developed 10 microlearning modules and accompanying coaching supports on behaviour-based safety and communication.
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