Indigenous Tourism Association of Canada (ITAC)

The Northern Tourism Recovery Incubator developed by ITAC was created to support SMEs in Northern communities to strengthen their business, rebuild Indigenous tourism operators and re-train staff members to support visitors and public health expectations as the tourism industry recovers.

The needs of these businesses were assessed through a national accreditation program (Project Rise) which provided individual business assessments and aggregated data for ongoing support. By working with the Indigenous provincial and territorial partners, ITAC supported the effective delivery of regionally specific support to revitalize operators ahead of the 2023 operating season. Regional needs were considered as businesses reported through the accreditation program, recognizing that the gaps in one part of the country may not be the same as another. This coordinated effort aimed to increase tourism revenues and jobs by increasing Indigenous tourism products to meet visitor demands.

Aerial view of the airport. Airplane taxiing to runway.

Featured Projects

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Research

Retaining Canada’s Healthcare Workforce: Keeping Talented Workers in Our Health Systemsexternal link icon

This research will examine how healthcare workers move into and within Canada. Through focus groups with representatives from regulatory bodies and healthcare educators and a thorough examination of data from the Canadian Institute for Health Information and provincial regulatory bodies, we will develop recommendations for retaining healthcare workers, distinguishing between strategies for domestically or internationally trained professionals.
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Research

Mentorship in the Workplace: Employee Participation and Perspectives

Workplace mentorship programs can have numerous benefits for both participants and employers. There is evidence that having a career mentor can lead to greater compensation,…
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Project

A pay-for-performance model for skills training

This project was designed to address two key issues related to training programs that address skills gaps in manufacturing—employer underinvestment and low participation. The Social Research and Demonstration Corporation (SRDC), in partnership with Excellence in Manufacturing Consortium (EMC), piloted an outcomes-based “pay-for-performance” model, which reimbursed employers if they successfully supported the delivery of EMC’s Manufacturing Essentials Certification soft skills training program and met key performance targets.
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