Indigenous Tourism Association of Canada (ITAC)

The Northern Tourism Recovery Incubator developed by ITAC was created to support SMEs in Northern communities to strengthen their business, rebuild Indigenous tourism operators and re-train staff members to support visitors and public health expectations as the tourism industry recovers.

The needs of these businesses were assessed through a national accreditation program (Project Rise) which provided individual business assessments and aggregated data for ongoing support. By working with the Indigenous provincial and territorial partners, ITAC supported the effective delivery of regionally specific support to revitalize operators ahead of the 2023 operating season. Regional needs were considered as businesses reported through the accreditation program, recognizing that the gaps in one part of the country may not be the same as another. This coordinated effort aimed to increase tourism revenues and jobs by increasing Indigenous tourism products to meet visitor demands.

Aerial view of the airport. Airplane taxiing to runway.

Featured Projects

Businesswoman working on laptop remotely talking on smart phone with colleagues
Project

Understanding the relationship between quality of work and remote work support and monitoring

The pandemic expanded digital technologies to connect and support remote workers, and increased electronic monitoring of those working remotely. While some employers see value in monitoring, overuse can negatively affect employee well-being and job satisfaction. 
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Research

Adapting to the Changing World of Work

The 2020 Survey on Employment and Skills explores the perspectives and experiences of Canadians relating to education, skills and employment, including perceptions of job security, the impact of technological change, and the value of different forms of training.
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Project

Leveraging A Physician-Driven Response to Medical Communication Skills Development for Newcomer Physicians

The HELP program (Health English Language Pro) was developed to address some of these barriers through a peer-to-peer partnership model between volunteer and newcomer physicians. The program focused on improving English medical communication, understanding of the Canadian healthcare system, professional confidence, and social capital.
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