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ChatGPT, which stands for Chat Generative Pre-trained Transformer, is a text-generating AI chatbot developed by OpenAI and launched on November 30, 2022. This briefing examines the influence of ChatGPT usage on organizations and workers. Which roles are most impacted by using ChatGPT and which are the least impacted? For which skill does generative AI have the largest organizational implications? Are there concerns about ChatGPT’s safety and security and, if so, how should they be addressed? Read the issue briefing to get our full analysis.

The latest wave of the Survey on Employment and Skills, conducted in March 2023, revisits the issue of access to skills training. Three years after the onset of the pandemic, it finds that more workers are participating in work-related training to improve their skills, while training is becoming less focused on the management of the pandemic. It also shows that the most common type of training is that which focuses on workplace health and safety. The survey finds that working from home does not appear to have posed a barrier to skills training to date, as those who have switched to working from home are more likely than those who continue to work in their regular workplace to access training to improve their skills.

In this research, we look at how Black Canadian professionals’ social and emotional skills are valued in the workplace and how leaders can cultivate a workplace where everyone feels empowered and included. How do Black Canadians see their racial identity impacting the recognition and evaluation of their social and emotional skills (SES) at work? What are the risks of an employees’ skills not being recognized? What are the benefits of realizing the diverse skill sets within an organization? Read the impact paper to get the full analysis.