ChatGPT: Organizational and Labour Implications

ChatGPT, which stands for Chat Generative Pre-trained Transformer, is a text-generating AI chatbot developed by OpenAI and launched on November 30, 2022. This briefing examines the influence of ChatGPT usage on organizations and workers.

Which roles are most impacted by using ChatGPT and which are the least impacted? For which skill does generative AI have the largest organizational implications? Are there concerns about ChatGPT’s safety and security and, if so, how should they be addressed?

Read the issue briefing to get our full analysis.