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Latest from the Future Skills Centre
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Projects
Project
Female Workers Facing the Challenge of Digital Transformation: A Case Study in the Insurance Sector
The outbreak of the COVID-19 pandemic accelerated digital transformation, leading to numerous changes in social interactions at work. To address this, the project focuses on how female workers in customer service roles who typically hold secondary or college-level education and work remotely for insurance companies in the Chaudière-Appalaches region of Québec are adapting to these changes.
State of Skills
Resilient by Design: The Skills Canadians Need Now and for the Future
To build a resilient workforce that is able to respond to and adapt to changing labour markets, whether due to unpredictable disruptions or longer-term transitions, we need a range of training and upskilling pathways that equip people with the skills they need to enter, advance, transition and return to dynamic labour markets.
Research
Research
Aligning Workforce Skills with Quebec’s Future of Work
Skills development in Quebec received a major boost with a three year, $20 million agreement between the Future Skills Centre and the Commission des partenaires du marché du travail (CPMT). The partnership supported CPMT initiatives that strengthened and adapted workforce capabilities to meet both current and future labour market demands in Quebec.
Research
Adoption Ready? The AI Exposure of Jobs and Skills in Canada’s Public Sector Workforce
This project investigates how artificial intelligence adoption could affect Canada’s public sector workforce, examining whether AI is more likely to assist workers with job tasks or automate those tasks entirely.
Engagement
In the Media
FSC Executive Director Noel Baldwin on CTV Vancouver
Content from: ctvnews.ca
October 20, 2025
Noel Baldwin of the Future Skills Centre joins CTV Your Morning Vancouver to address Canada’s youth unemployment rate.
Podcast
FSC Executive Director Noel Baldwin on Leader Talks Podcast
Content from: ccdi.ca
September 18, 2025 by Anne-Marie Pham
What can shift when organizations look outside the box to fill gaps together? This discussion is part of our Inclusion Table Talks, a series of CCDI’s Leader Talks with Anne-Marie Pham podcast which dives deeper into pressing issues in diversity, equity, inclusion, and accessibility.
Joining us to explore these ideas are two guests: Noel Baldwin, Executive Director of the Future Skills Centre, an organization committed to preparing Canadians for the next chapter of work, and Zahra Ebrahim, the CEO and co-founder of Monumental, which is a social purpose business working to advance equitable city-building and urban development.
Latest Content
In the Media
FSC Executive Director Noel Baldwin on CTV Vancouver
Content from: ctvnews.ca
October 20, 2025
Noel Baldwin of the Future Skills Centre joins CTV Your Morning Vancouver to address Canada’s youth unemployment rate.
Project
Female Workers Facing the Challenge of Digital Transformation: A Case Study in the Insurance Sector
The outbreak of the COVID-19 pandemic accelerated digital transformation, leading to numerous changes in social interactions at work. To address this, the project focuses on how female workers in customer service roles who typically hold secondary or college-level education and work remotely for insurance companies in the Chaudière-Appalaches region of Québec are adapting to these changes.
State of Skills
Resilient by Design: The Skills Canadians Need Now and for the Future
To build a resilient workforce that is able to respond to and adapt to changing labour markets, whether due to unpredictable disruptions or longer-term transitions, we need a range of training and upskilling pathways that equip people with the skills they need to enter, advance, transition and return to dynamic labour markets.