Evidence and Insights Archive

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ChatGPT: Organizational and Labour Implications

ChatGPT, which stands for Chat Generative Pre-trained Transformer, is a text-generating AI chatbot developed by OpenAI and launched on November 30, 2022. This briefing examines...

Participation in Skills Training: A Report from the Survey on Employment and Skills

The latest wave of the Survey on Employment and Skills, conducted in March 2023, revisits the issue of access to skills training. Three years after the onset of the pandemic, it finds that more workers are participating in work-related training to improve their skills, while training is becoming less focused on the management of the pandemic. It also shows that the most common type of training is that which focuses on workplace health and safety. The survey finds that working from home does not appear to have posed a barrier to skills training to date, as those who have switched to working from home are more likely than those who continue to work in their regular workplace to access training to improve their skills.

Levelling the Playing Field for Black Canadians

In this research, we look at how Black Canadian professionals’ social and emotional skills are valued in the workplace and how leaders can cultivate a workplace where everyone feels empowered and included. How do Black Canadians see their racial identity impacting the recognition and evaluation of their social and emotional skills (SES) at work? What are the risks of an employees’ skills not being recognized? What are the benefits of realizing the diverse skill sets within an organization? Read the impact paper to get the full analysis.

Workplace Innovation for Quality of Work

This project worked with a small sample of Canadian workplaces to adapt research advances from Europe to improve quality of work through employee-led workplace innovation. It also identified what European policy and program issues and initiatives should be explored further to guide Canadian initiatives to scale-up employee-led workplace innovation for quality of work.


This project was carried out by Yonge Street Mission (YSM) to improve their workforce development strategy using a data tool called TIMES™ (Transformation Integrated Measurement and Evaluation System). The tool collects and analyzes data on barriers and supports that affect job readiness for their clients, such as food, housing, relationships, education, skills and health. The project aimed to migrate the tool from a narrow and rigid platform to a more robust and flexible online platform (Salesforce) that helps…which would facilitate ease of use, collaboration, reporting and onboarding of external partners.

State of Skills: Innovation in Training, Recruitment and Upskilling for Skilled Trades

Like many economies across the world, Canadians (and Canadian employers in particular) recognize that Canada needs more skilled tradespeople. Not enough Canadians, however, appear to be interested in pursuing these careers. Rates of enrollment in apprenticeships are falling short of where labour demand is. Past efforts to increase numbers of skilled tradespeople through immigration have fallen short of their targets, with low admittance through federal programs and a lack of information available for new Canadians on how to get qualified.

Employer-sponsored skills training: A picture of skills training opportunities provided by Canadian employers

This project used available data to synthesize what is currently known about the levels, types, and trends in firms’ training investments including which firms provide (and which employees receive) training, and the motivations and barriers firms face in providing training. The project showed that Canadian firms lag their international peers in investments in training; that larger firms are more likely to invest, especially those in knowledge & technology-based sectors; and that training is more likely to be offered to full-time, permanent employees in their prime working years with higher levels of education. 

Built to scale: Assessing microcredentials for digital sector professionals

This project explored the uptake of microcredentials within digitally intensive industries in Canada, a field projected to grow and change in coming years. The project used a novel form of labour market information — LinkedIn profiles — to discern differences in skill, occupational seniority, and microcredential certification in the tech labour market in Canada.
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