Polygon Created with Sketch. Home | Research

Race alongside the machines: Occupational digitalization trends in Canada, 2006-2021

Over the past few decades, technology has completely transformed and reshaped the way many jobs are done. Both the skills needed and the tasks being completed by workers across different industries have undergone significant changes.

In Canada, the National Occupational Classification (NOC) provides a valuable classification of jobs, including within different skill groups. In this study, we examine how important digital skills are across NOC occupations, observing patterns of change in digitalization across jobs across the past 15 years.

As reliance on data and digital technology increases, many jobs that once required little to no digital skills, are becoming dependent on the abilities of workers to deal with databases and computer technology. An example could be found in healthcare professions, where doctors, nurses, and other healthcare professionals now rely almost entirely on computer systems to log case details, follow up with patients, and communicate with other healthcare professionals working on the same case. Understanding which jobs have changed the most, and which type of digital skills are changing, is important in informing better policies to prepare workers for the future.

This report is part of Digitalization in Canada, a two-part series exploring how digital technology has impacted individual workers and their jobs, and how that impact has affected the tech labour force in terms of worker inclusion, productivity, and pay.

Artwork by Jesseca Buizon
Artwork by Jesseca Buizon

Key insights

In the last 15 years, occupations associated with routine work saw the highest rates of digitalization. Jobs with the highest rates of digitalization were those that managed data, i.e., property managers, health information management, railway conductors, and scheduling coordinators.

In the last five years, however, jobs most associated with non-routine work are the top movers in digitalization. The top occupations identified were photographic and film processors, physicians, and engineering inspectors.

Digital technologies assist workers with carrying out work requiring a high level of reasoning and analytical skills. Workers who used technology to perform routine tasks saw more independence and autonomy in how they carried out their work, leaving them to focus on tasks that required more analytical thinking and higher reasoning.

Related content

professionals in meeting
Research

Advancing Workplace Inclusion for Black Immigrants in Northwest Territories

This research, conducted by ProEdge Consulting, examines the unique experiences of Black immigrants in the Northwest Territories (NWT), a region where immigration is increasingly important yet under-researched.
Car bodies are on assembly line. Factory for production of cars. Modern automotive industry. A car being checked before being painted in a high-tech enterprise.
Research

Production Workers in the Shift to Electric Vehicles 

This project examined how displaced auto workers are experiencing this transition and whether current training and credentialing systems are helping them move into new opportunities.
Research

Building Culturally Safe Workplaces for Indigenous Employees in British Columbia

This project set out to understand how workplaces in Victoria and across B.C. could better support Indigenous cultural time, and how gaps in policy and employer awareness shape the experiences of Indigenous workers.
View all Research