Value of industry mentoring and resource commitment to the success of an undergraduate internship program: A case study from an Australian university

Internships are becoming more relevant to universities as they provide students with practical skills that can be aligned with their career aspirations. Typically, successful undergraduate internship programs depend on the efficiency and design of the university internship program; the student commitment to the internship; and host organization’s level of resource commitment to the program. Currently, there is very little empirical research conducted to examine how host organization based factors influence the quality of a good internship from a student interns’ perspective. The Transaction Cost Economic (TCE) model was the theoretical lens used to address this research. The study used a survey (n=83) of an undergraduate internship program at a university in Australia. The findings indicate that the host organizations’ resource commitment has a significant positive influence on the interns’ perceived success of the internship. Findings from this research can help to align organizational resource commitment with the students’ expectations.