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The incredible disappearing office: Making telework work

During the past decade, research has shown that telework has become a go-to strategy for employers and employees in mitigating work-life conflicts, increasing workforce flexibility, and growing employee productivity and engagement. While the telework trend is increasing, many human capital executives are still confused over what to do about telework or how to enhance programs. Analyzing data from the U.S. Census Bureau’s American Community Survey and culling current research in the field, this report provides guidance for executives to understand the shifts occurring in telework practices and to start conversations internally about the value and potential for telework. Best practices and lessons learned are also explored. Finally, recommendations are provided for executives thinking of implementing or enhancing telework initiatives to maximize program effectiveness.