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L’encastrement des relations économiques et sociales : une synergie créatrice de valeur au sein des chaînes logistiques

Analysis of the supply chain tends to focus on economic relations maintained by companies to ensure the availability of products to end customers. An abundant academic literature on this subject over the last thirty years. However, very little has been written about the role that can keep social relations maintained between individuals in a more efficient operation of supply chains. The article examines the influence of social relations in terms of organizational behavior of decision makers. It is based on field research conducted among French logistics providers which concluded that a major impact of social relationships on flow management and perceived performance. [googletranslate_en]