En quête de légitimité : la gestion du changement organisationnel comme processus de légitimation

From a case study on the deployment of a new unit in the Canadian air force, this article explores the organizational change management as legitimation process. The results of the study show, firstly, that change management is based on four legitimization strategies: the testing of the new unit, the training of actors, changing business rules and broadening its scope of activities; secondly, their articulation defines a legitimation process consists of four phases: construction, sustainability, deepening and development of the legitimacy [googletranslate_en]