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social and emotional skills

Research

Finding value: identifying and assessing social and emotional skills in the tourism and hospitality industry

This impact paper identifies the value of a focus on social and emotional skills (SES) recognition for employees and employers and examines assessment frameworks, approaches, and platforms that can support SES credentialing in the tourism and hospitality industry.
Research

Searching for strengths: gaps and opportunities for social and emotional skills development in the tourism and hospitality sector

This briefing identifies gaps and strengths in social and emotional skills across occupations in the tourism and hospitality industry to be able to help displaced workers transition to new roles.
Young barristas watching a video sitting on the stairs
Research

Social and Emotional Skills are Top of Mind Across Canada

When we asked participants across Canada to identify the most important skills for career success, they overwhelmingly identified social and emotional skills. This summary details their concerns, challenges, and suggestions.
Michelle Clermont poses for a photo at Parkwood Hospital in London, Ontario
engagement

Improving front-line care for growing number of Canadians living with dementia

After watching her grandmother suffer through dementia, Michelle Clermont resolved to leave her corporate job in software support and transition to the healthcare sector to work as a Personal Support Worker and ensure vulnerable people would feel protected by someone they could trust.
A man and a woman discussing work.
Research

Social and Emotional Skills

In this multi-year project, our team of researchers is exploring the trends, challenges, and opportunities related to social and emotional skills (SES) development and the future of work.