Work environment redesign: Accelerating talent development and performance improvement

In the face of increasing competition and declining return on assets, companies often turn to short-term, one-time initiatives that (temporarily) improve their bottom lines. While tactics such as cost-cutting may offer temporary relief, they don’t constitute a long-term strategy. We studied more than 75 companies to determine the key strategic operations differentiator and determined that to address increasing performance pressure, companies need to tap into the only resource with unlimited potential—their talent. On-the-job learning and talent development provide an effective and sustainable way to accelerate performance improvement at individual, team, organization, and ecosystem levels.