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Deloitte’s latest millennials study looks at their world view and finds many, especially in
developed economies, are anxious about their future. They are concerned about a world that presents numerous threats and question their personal prospects. By JFK’s measure, at least, many millennials are not sure they can trust the promises of their respective countries. However, there are strong reasons for optimism. And, as our millennials series has consistently found, the activities of businesses and the opportunities provided to their workforces represent a platform for positive change. For businesses seeking to attract, develop, and retain millennial talent, this report offers a guide to their concerns and motivations. It reinforces the connection made between purpose and retention while outlining how increased use of flexible working arrangements and automation are likely to impact millennials’ attitudes and performance. Key findings include: Millennials in developed countries feel pessimistic, while optimism reigns in emerging markets. There are distinct differences as to what concerns millennials in each group. In the current environment, millennials appear more loyal to employers than a year ago. In a period of great uncertainty, stability is appealing, and they would be inclined to turn down offers for freelance work or as consultants. Business is viewed positively and to be behaving in an increasingly responsible manner; but millennials believe it is not fully realizing its potential to alleviate society’s biggest challenges. Businesses frequently provide opportunities for millennials to engage with “good causes,” helping young professionals to feel empowered while reinforcing positive associations between businesses’ activities and social impact. Built upon a solid, two-way exchange of trust, flexible working continues to encourage loyalty and make a significant contribution to business performance. Automation is rapidly becoming a feature of working environments. For some, it encourages creative thinking and provides opportunities to develop new skills. For others, automation poses a threat to jobs and is creating sterile workplaces.