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Immigrants in Canada who work in a language other than english or french

This study of the need and feasibility of creating a Canadian online resource for workplace accommodation includes six distinct components, each with its own methodology, goals, and findings. Conducting these six sub-studies within the larger study has allowed us to summarize best evidence in peer-reviewed and grey literatures, highlight the voices of the various stakeholders who could benefit from the proposed online resource, examine how stakeholders’ needs and perspectives intersect, and synthesize the findings to produce a holistic view of the subject. Findings are synthesized in last section (Component 7). In this executive summary we provide specific recommendations. The findings of this study suggest that there is value in developing an online searchable resource for workplace accommodations specific to the Canadian labour market. An important caveat is that such a resource should not duplicate existing services, but rather, dovetail with them. Specifically, the web resource would need to work with existing service providers (e.g., referring clients to other services if they better meet clients’ needs) to minimize duplication of efforts and ensure continuing service provision. The web resource could serve as an initial point of contact for employers and other stakeholders to provide quick and easy access to information and services for accommodation and/or direct them to where they can find needed information and services. We detail the findings of a stakeholder needs assessment and an environmental scan of suppliers of workplace accommodation products and services that serve as the basis for this conclusion in Components 3 and 4. The following is a summary of needs that could be served by a Canadian website: Accommodation options, best practices and concrete examples; Accessible information on legal responsibilities, standards and compliance; Contact information of local service providers; Funding sources to support accommodations; Information on creating and maintaining inclusive workplace cultures; Opportunities for peer support and guidance; Increased public awareness of the benefits of employing people with disabilities; and Information on education and employment opportunities for people with disabilities.