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Research

Finding value: identifying and assessing social and emotional skills in the tourism and hospitality industry

This impact paper identifies the value of a focus on social and emotional skills (SES) recognition for employees and employers and examines assessment frameworks, approaches, and platforms that can support SES credentialing in the tourism and hospitality industry.
Cover Page Image - Lessons Learned
Research

Lessons learned: The pandemic and learning from home in Canada

The Survey on Employment and Skills, conducted by the Environics Institute for Survey Research in collaboration with the Diversity Institute and the Future Skills Centre, was designed to explore Canadians’ experiences with the changing nature of work, including technology-driven disruptions, increasing insecurity and shifting skills requirements.
Women looking pensively
Research

Mind and body: Impact of the pandemic on physical and mental health

The second wave of the Survey on Employment and Skills was conducted in late 2020, as the pandemic’s second wave gathered momentum in Canada and the number of new COVID-19 cases steadily increased.
Construction Worker
Research

Widening inequality: Effects of the pandemic on jobs and income

This report focuses on the overall impact of the pandemic, as well as more specific experiences such as lost hours of work, employment or income. It also looks at who was more likely to receive one or more of the emergency support benefits provided by the government, and how helpful these benefits have been.
Person sitting at a table with computer screen showing video conference call
Research

New Working Arrangements

The COVID-19 pandemic has resulted in a rapid rise in the number of Canadians who are teleworking. While for many the transition has been positive, and a significant number of workers and employers indicate an interest to continue teleworking arrangements post-pandemic, there are inequalities in access and ability to telework. It is urgent that society responds in ways that will chart a path forward as the pandemic continues to unfold.
Group of students around a table smiling.
Project

Language learning for young newcomers

BCIT students pursuing skilled jobs receive English language training and content to support them in their studies and job search efforts.
Group of diverse individuals wearing chef clothing in a class photo.
Project

Cook to connect

Cook to Connect supports newcomers’ transition into the workplace through an innovative program that provides employment support and skills for the food service industry.
Image of individuals smiling at the camera.
Project

TIMES 2.0

This research will provide data that enables the Yonge Street Mission to better understand and support the journey to gainful employment for those living in poverty.
Workers in a construction site
Research

Rising Skills: Digital Upskilling for Advanced Manufacturing Workplaces

Tradespeople need 21st-century digital skills to adapt to today’s more technologically advanced manufacturing sector. This summary looks at ways to strengthen training in Canadian manufacturing.