Canadian survey on disability, 2012: Concepts and methods guide

To remain vital and relevant to their customers, most businesses today realize that driving diversity and inclusion throughout their organizations is an imperative. The reasons are clear. Diverse and inclusive teams are able to apply a broader range of knowledge and skills. They’re better at recognizing and solving problems that others may overlook. They’re more likely to understand the real, often unarticulated needs of the people they design products and services for. What’s more, inclusive teams tend to produce better results faster because they operate with higher levels of organizational self-awareness, performance and innovation.