Understanding skills and performance challenges in the logistics sector

This report examines recent changes in the logistics sector with special focus on technological change and the implications for future skills and training needs. Technological systems are considered to be a ‘competitive weapon’ for the logistics sector (Piplani et al, 2004). These systems can be any hardware or software that automates basic operational processes. However, to gain competitive edge from these technologies, expert knowledge or specialised skills are needed particularly IT skills and analytical skills. The research draws on an extensive literature review and analysis of the latest UK Employer Skills Survey (UKCES, 2014a), as well as drawing on the insights of employers and stakeholders through fifteen in-depth interviews and three focus groups to provide an assessment of the nature of the knowledge and skills needs required.