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Formalisation habilitante versus coercitive : le chaînon manquant pour comprendre le bilan mitigé du Dossier Patient Informatisé dans les hôpitaux

The mixed results of the use of the Electronic Patient Record can be explained by the coercive formalization induced by technology and driven by the convergence of clinical production information system and information system support hospital management. We show that enabling formalization process is the only one likely to meet both the objectives of the organization and the needs of professionals. [googletranslate_en]