Journal Article

Recently there has been significant attention given to the fourth industrial revolution and its impact on employment. The present study aims to provide employee insights into their perceptions of the future of work, specifically around their job and career. These insights are important, as the respondents show how they plan to adapt (or more importantly, not plan or not adapt) to new jobs and careers in a rapidly changing world. Based on insights from 60 employees, which were collected online, the key findings suggest that people in the same line of work have varying degrees of knowledge and opinions about automation and how it may impact on their jobs. In addition, many employees are generally optimistic about the future of work and their long-term careers, with them acknowledging potential job changes around automation, but with a strong belief their type of work will remain. These are important findings when we consider how people plan their careers in the face of automation.

Purpose: The purpose of this paper is to evaluate various ways in which soft skills can be developed. It proposes a self-facilitation framework to develop and enhance soft skills. Design/methodology/approach: A survey questionnaire was developed based on a pilot study with reference to key components of an individual's life which can be instrumental in developing soft skills. Study was conducted on participants of Management Development Program (MDP) in a business school in India between June 2017 and March 2018. Participants who had attended a session on soft skills were selected for the study. In all, 180 participants from 12 programs filled the responses based on a five-point Likert scale. Of all, 167 responses were complete and deemed fit for analysis. Factor analysis using SPSS 22 resulted in five factors, namely, family, self, industry, academia, and resources. Findings: Findings indicated that irrespective of gender, age categories, type of organizations working in, and the years of work experience, majority respondents accepted that soft skills could be developed through a holistic approach with the help of a self-facilitation framework (FSIAR) comprising family, self, industry, academia, and resources., Research limitations/implications: The framework can be generalized by testing the questions with a larger number of respondents. A further research could be to delve into the cultural factors while using this framework in various countries. Practical implications: The study is extremely beneficial for heads of organizations, working executives, educational institutions, scholars, faculty, and trainers. Originality/value: This study for the first time has proposed a self-facilitation framework - FSIAR for developing and enhancing soft skills of an individual.

Purpose: The purpose of this paper is to review three international frameworks, including the International Standard Classification of Education (ISCED), in relation to one country's higher professional and vocational education system. Design/methodology/approach: The frameworks were examined in the context of English higher work-related education, and areas of mismatch identified. These were investigated to identify the extent to which they were due to weaknesses in the national system or to limiting assumptions contained in the frameworks. Findings: Assumptions based on stages of education are problematic in the context of lifelong higher and professional education, while more open, lifelong-learning oriented assumptions can be too skeletal to aid comparisons between systems of initial vocational education and training. Particular problems are identified with assumptions contained in the ISCED that do not reflect the reality of professional education., Practical implications: International frameworks need to take account of patterns of learning that take place outside of formal institutions and throughout life, but which lead to equivalent outcomes. Nevertheless, it is not adequate to substitute assumptions based only on the level of achievement. Social implications: The assumptions underpinning the ISCED in particular mean that equivalent achievements in different systems can be classified differently, leading to under-reporting of individual achievements, a lack of comparability in international statistics, and potential for policy distortion. Originality/value: The paper builds on the work of Hippach-Schneider et al. by providing additional evidence, from a different national context, for issues relating to the ISCED in the context of higher professional and vocational education, and extends this analysis to the two major European frameworks.

Despite the ubiquity of staff soft skills programmes, few studies have examined why and how academic and corporate services staff utilise these programmes for self-care/governance. This study reports on findings from an ethnography of soft skills learning and development programmes (LDPs) in a UK university, focusing on interviews with programme participants and facilitators. Results suggest that, as social worlds with neoliberal directives, LDPs promote various self-governance activities in the form of entrepreneurism and novel, corporate versions of self-care. Time on LDPs was seen as a chance to, 'put oneself first', examine career options and cultivate sought-after attributes, including self-confidence and assertiveness. Social networking and performance management also emerged as significant issues. Career development was important for all participants; however, perceptions of how to realise this differed. Based on our findings, we propose three types of work-related performance - 'career nomad', 'reluctant entrepreneur', and 'course hopper' - constituting a typology for understanding social worlds inhabited by contemporary university professionals. Our study suggests that self-care 'technologies' have multiple, competing functions in continuing professional education. While LDPs can help professionals navigate paths through increasingly challenging organisations, their entrepreneurial ethos and content reflect the market interests they serve.

A recurring question in public and scientific debates is whether occupation-specific skills enhance labor market outcomes. Is it beneficial to have an educational degree that is linked to only one or a small set of occupations? To answer this question, we generalize existing models of the effects of (mis)match between education and occupation on labor market outcomes. Specifically, we incorporate the structural effects of linkage strength between school and work, which vary considerably across industrialized countries. In an analysis of France, Germany, and the United States, we find that workers have higher earnings when they are in occupations that match their educational level and field of study, but the size of this earnings boost depends on the clarity and strength of the pathway between their educational credential and the labor market. The earnings premium associated with a good occupational match is larger in countries where the credential has a stronger link to the labor market, but the penalty for a mismatch is also greater in such countries. Moreover, strong linkage reduces unemployment risk. These findings add nuance to often-made arguments that countries with loosely structured educational systems have more flexible labor markets and produce better labor market outcomes for workers. An institutional environment that promotes strong school-to-work pathways appears to be an effective strategy for providing workers with secure, well-paying jobs.

Robotics and the automation of knowledge work, often referred to as AI (artificial intelligence), are presented in the media as likely to have massive impacts, for better or worse, on jobs skills, organizations and society. The article deconstructs the dominant hype-and-fear narrative. Claims on net job loss emerge as exaggerated, but there will be considerable skills disruption and change in the major global economies over the next 12 years. The term AI has been hijacked, in order to suggest much more going on technologically than can be the case. The article reviews critically the research evidence so far, including the author’s own, pointing to eight major qualifiers to the dominant discourse of major net job loss from a seamless, overwhelming AI wave sweeping fast through the major economies. The article questions many assumptions: that automation creates few jobs short or long term; that whole jobs can be automated; that the technology is perfectible; that organizations can seamlessly and quickly deploy AI; that humans are machines that can be replicated; and that it is politically, socially and economically feasible to apply these technologies. A major omission in all studies is factoring in dramatic increases in the amount of work to be done. Adding in ageing populations, productivity gaps and skills shortages predicted across many G20 countries, the danger might be too little, rather than too much labour. The article concludes that, if there is going to be a Robo-Apocalypse, this will be from a collective failure to adjust to skills change over the next 12 years. But the debate needs to be widened to the impact of eight other technologies that AI insufficiently represents in the popular imagination and that, in combination, could cause a techno-apocalypse.

In the international graduate job market, education–job mismatches are affecting recruitment, and consequently efficiency. The purpose of this paper is to identify a widening gap in “global operating skills”, then put forward a structure for addressing the education–job mismatch, based on data gathered from higher education teachers and graduate recruiters. Framed as a case examining the contemporary context in Russia, the objective is to identify a cross-cultural management (CCM) skills set for graduates who are pursuing a career in an international environment. The study therefore has implications for managers and educators who work in this sector. Design/methodology/approach The study identifies a number of factors that need to be taken into account for developing CCM competence among graduate job seekers. Set in the specific case of a Russian higher education institutions and one of its international partners, stakeholder theory is used for theoretical underpinning and data collection. A qualitative-oriented mixed-methods approach was designed to: explore the education–job mismatch by using documentary sources and direct observations; collect data in a three-step sequence (focus groups, interviews and interactive seminar). Findings The key findings revealed the extent of the education–job mismatch. Specifically: a lack of transferable CCM skills, mismatch between the provision of CCM skills development in higher education and the needs of recruiters, and curriculum shortfall in terms of CCM skills. Furthermore, areas such as cross-cultural communication and cross-cultural awareness require urgent attention; new approaches are needed to enhance the knowledge transfer of CCM skills to students, in order to better equip them to work in an increasingly international workplace. Research limitations/implications The enquiry provides a snapshot of knowledge transfer regarding CCM skills based on a particular case, from the perspective of teachers and recruiters. While care was taken to respect the language and cultural norms, the interview guide captured only a narrow dimension of the subject area. The modest size of the sample does not allow any generalisations when interpreting the data. The findings should not be applied to other national contexts, disciplines or sectors. Practical implications The authors put forward actions for enhancing the implementation of an international education programme (IEP), emphasising the importance of co-creating with stakeholders. The distinguishing features of an IEP are identified and a framework for explaining the opportunities generated by such a programme is developed. Failing to address the “skills gap” may trigger long-term ramifications for both business and society. Social implications Academics and students claim to be dissatisfied with the current delivery of CCM skills. The identification of an education–job mismatch implies that CCM skills are not being effectively transmitted within higher education. This study sets out to identify and explain the current situation of CCM skills development in contemporary society. The genesis of this study stems from the topical debate surrounding reconceptualising higher education to reflect a more international-oriented approach. Originality/value Research into CCM is frequently undertaken from an Anglo-centric perspective, or sets out to compare an “Anglo” environment with a non-Anglo setting. Few CCM studies are set in the context of a contemporary Post-Soviet society.

Purpose: The purpose of this paper is to draw on the outcomes of a Higher Education Academy funded project, Literacies for Employability (L4E) to contribute to discussion of the interface between university learning and workplace settings and the focus on employability that dominates the English context. The paper will be of interest to colleagues from any discipline who have an interest in critical (re)readings of employability and practical ways of engaging student in ethnographic approaches to understanding workplace practices, particularly those with an interest in professional, work-based, or placement learning. Design/methodology/approach: L4E is grounded in social theories of communication from Sociology and Education that understands literacy as a complex social activity embedded in domains of practice. These ideas recognise workplaces as domains that are highly distinctive and diverse contexts for literacy (rather than generic or standard) and that to be successful in particular workplace settings students must be attuned to, and adaptive and fluent in, the nuanced literacy practices of that workplace. However, evidence suggests (Lea and Stierer, 2000) that HE students (and teachers) rarely experience overt teaching about literacy in general or workplace literacies in particular., Findings: This project developed a framework to scaffold and support this process across the disciplines so that students can develop the attitudes and behaviours they will need to be successful in the workplace. Originality/value: The approach chimes with recommendations from Pegg et al. (2012) that employability is most effectively developed through a focus on more expansive, reflexive approaches to learning and through 'raising confidence [... self-esteem and aspirations' (Pegg et al., 2012, p. 9).

This paper focuses on how generic skills can be developed to enable young adults to best utilise them in making transitions into the labour market. Drawing on the literature and a Commercial Education Trust study of practices which encourage employer engagement in skills development, it is argued that ‘putting skills to work’ is not automatic or unproblematic. It is not simply a matter of ‘skills transfer’, but a ‘continuous, contextually-embedded and transformative process’ during which individuals, supported by partners, learn how to recontextualise skills to suit different activities and environments. It may be tempting to distil employability into a list of so-called ‘soft skills’, but context matters. It requires more than that which can be taught in Education. Support is needed in the workplace through mentoring, for example, to help recruits acquire knowledge of workplace culture, norms and practices, situational understanding, and apply metacognitive strategies for bringing together this knowledge and a range of different skills and personal attributes in productive application. Further research is needed to explore the inter-relationships between skills supply, demand and utilisation, including ways in which employers can better recognise young recruits’ skills and provide ‘expansive’ working environments that maximise their capabilities and potential for development.