Dr. Susan Trenholm is Director of the Public Policy & Management programme at King’s College London, from where she received her PhD in Management in 2013. Prior to this she had a 20+ year career in both the private and public sectors. During this time she occupied various senior management and leadership roles and successfully led a series of major public policy and organisational initiatives. Her research interests include social innovation, social entrepreneurship, including its relationship with public services delivery, and complexity theory.