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Appian’s Future of Work survey, conducted by IDG, posed wide-ranging questions to global IT leaders about the state of enterprise IT and its alignment with business in driving transformation. Respondents comprised of 500 senior level IT executives, Director and above, at global companies with over 1000 employees. More than half the respondents were C-level (CIO, CTO, CSO). Survey results are being published in a series of reports that each drill into specific segments of the global data. Key Takeaways: today’s enterprise is all about the customer, and IT needs to get on board; culture and lack of collaboration are biggest transformation barriers; intelligent automation will have the biggest impact in the year ahead.