{"id":343125,"date":"2026-06-29T09:16:23","date_gmt":"2026-06-29T13:16:23","guid":{"rendered":"https:\/\/fsc-ccf.ca\/?post_type=research&#038;p=343125"},"modified":"2026-06-29T09:18:11","modified_gmt":"2026-06-29T13:18:11","slug":"ai-in-action-smes","status":"publish","type":"research","link":"https:\/\/fsc-ccf.ca\/fr\/recherche\/ai-in-action-smes\/","title":{"rendered":"L\u2019IA en action dans les petites et moyennes entreprises"},"content":{"rendered":"\n<div class=\"tabs style-white\" id=\"main-tabs\">\n    <ul id=\"tabs-nav\">\n\n    <\/ul>\n    <div class=\"tabs-content\">\n        \n\n\n<div class=\"tab tab-content\" data-title=\"Perspectives du CCF \" data-tab=\"\" id=\"\" data-show-reports=\"no\">\n        \n\n<div class=\"wp-block-group container container--with-overflow is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"insight-report__sidebar\">\n    <div class=\"insight-report__sidebar--container\">\n        <div class=\"insight-report__sidebar--details\">\n                            <div class=\"insight-report__partner\">\n                    <p class=\"is-style-slug insight-report__partner-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/partners.svg\" alt=\"\"\n                            class=\"insight-report__partner-icon\"> <strong>Partenaires<\/strong>\n                    <\/p>\n                    \n                        <p class=\"insight-report__partner-p\"><a href=\"https:\/\/fsc-ccf.ca\/fr\/partner\/diversity-institute\/\"\n                                target=\"_blank\" rel=\"noreferrer noopener\">Diversity Institute<\/a><\/p>\n                    \n                <\/div>\n            \n                            <div class=\"insight-report__location\">\n                    <p class=\"is-style-slug  insight-report__location-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/location.svg\" alt=\"\"\n                            class=\"insight-report__location-icon\"> <strong>Emplacements<\/strong>\n                    <\/p>\n                                            <p class=\"insight-report__location-p\">Partout au Canada<\/p>\n                    \n                <\/div>\n                                    <div class=\"insight-report__published\">\n                <p class=\"insight-report__published-title\">\n                    <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/published.svg\" alt=\"\"\n                        class=\"insight-report__published-icon\"> Publi\u00e9                <\/p>\n                <p class=\"insight-report__published-p\">Juin 2026<\/p>\n\n            <\/div>\n                            <div class=\"insight-report__contributors\">\n\n                    <p class=\"is-style-slug insight-report__investment-title insight-report__contributors-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/contributors.svg\" alt=\"\"\n                            class=\"insight-report__investment-icon\"> <strong>Collaborateur<\/strong>\n                    <\/p>\n                    <div class=\"insight-report__contributors-p\">\n                        <p>Wendy Cukier, Simon Blanchette<\/p>\n<\/div>\n                <\/div>\n                    <\/div>\n\n        <div class=\"insight-report__sidebar--sticky\">\n                            <div class=\"insight-report__sidebar--button-container\">\n                    <a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/lia-en-action-dans-les-petites-et-moyennes-entreprises-3.pdf\"\n                        class=\"insight-report__sidebar--button\" target=\"_blank\"><span>T\u00e9l\u00e9charger<\/span><br>\n                        le rapport de perspective                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\"\n                            alt=\"\" class=\"insight-report__sidebar--button-img\"><\/a>\n                <\/div>\n            \n            <div class=\"insight-report__sidebar--anchors-container\">\n                <div class=\"insight-report__sidebar--anchors\">\n                    <p class=\"insight-report__sidebar--anchors--text\"><span>DANS CE RAPPORT<\/span><\/p>\n                                            <a href=\"#executive-summary\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Sommaire<\/span><\/a>                        <a href=\"#the-issue\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>L\u2019enjeu<\/span><\/a>                        <a href=\"#what-were-investigating\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous examinons<\/span><\/a>                        <a href=\"#what-were-learning\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous apprenons<\/span><\/a>                        <a href=\"#why-it-matters\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Pourquoi c\u2019est important<\/span><\/a>                        <a href=\"#whats-next\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Prochaines \u00e9tapes<\/span><\/a>                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\t\t<div class=\"display-reports display-featured\">\n\t\t\t<div class=\"display-reports__report display-reports__report-main display-reports__report-featured\">\n\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-scaled.jpg')\"><\/div>\n\t\t\t\t<div class=\"display-reports__featured-co\">\n\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport de recherche complet<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\tPDF\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\tSeptembre 2025\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<h2 class=\"display-reports__report-title\">L\u2019intelligence artificielle au service des petites et moyennes entreprises<\/h2>\n\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/FSC-DI-Artificial-Intelligence-in-Action-Research-Report-FR-Sep2025.pdf\" class=\"display-reports__report-link\">T\u00e9l\u00e9charger le rapport de recherche <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\" class=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"executive-summary\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Frame.svg\" alt=\"\"> Sommaire<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color\">Le Canada fait face \u00e0 un paradoxe en mati\u00e8re d\u2019IA\u00a0: malgr\u00e9 une recherche et des investissements de calibre mondial, son adoption par les petites et moyennes entreprises (PME) reste in\u00e9gale bien que r\u00e9pandue, et des incoh\u00e9rences subsistent quant \u00e0 sa d\u00e9finition et sa mesure. Les PME repr\u00e9sentent 99,8\u00a0% des entreprises canadiennes et emploient environ 63,7\u00a0% de la main-d\u2019\u0153uvre du secteur priv\u00e9\u2009; toutefois, elles manquent souvent de ressources, de talents et de comp\u00e9tences pour adopter l\u2019IA. De plus, bon nombre de ces cas d\u2019application mettent l\u2019accent sur les avantages pour les grandes entreprises et ne concernent pas les PME.\u00a0<\/p>\n\n\n\n<p>Ce bulletin pr\u00e9sente des cas concrets de PME de tous secteurs et horizons fonctionnels qui d\u00e9ploient d\u00e9j\u00e0 des outils d\u2019IA et obtiennent des r\u00e9sultats mesurables. De l\u2019agriculture \u00e0 l\u2019industrie manufacturi\u00e8re, en passant par le commerce de d\u00e9tail et les services, il est d\u00e9montr\u00e9 que certaines entreprises parviennent \u00e0 am\u00e9liorer leur efficacit\u00e9, \u00e0 accro\u00eetre leur productivit\u00e9, \u00e0 rehausser la qualit\u00e9 de leurs services et \u00e0 r\u00e9duire leurs co\u00fbts. Les secteurs traditionnels et les petites entreprises, y compris les microentreprises, trouvent des moyens concrets d\u2019int\u00e9grer l\u2019IA \u00e0 leurs activit\u00e9s quotidiennes, s\u2019assurant ainsi des retomb\u00e9es commerciales concr\u00e8tes.<\/p>\n\n\n\n<p>Ces exemples d\u00e9montrent \u00e9galement que l\u2019adoption ne requiert pas n\u00e9cessairement une transformation radicale et unique. Des changements incr\u00e9mentaux, souvent appuy\u00e9s par des partenaires de l\u2019\u00e9cosyst\u00e8me ou des outils logiciels accessibles, peuvent g\u00e9n\u00e9rer des retomb\u00e9es significatives. Parall\u00e8lement, l\u2019adoption de cette technologie demeure in\u00e9gale. De nombreuses PME ignorent que les outils courants qu\u2019elles utilisent d\u00e9j\u00e0 s\u2019appuient sur l\u2019IA, ce qui entra\u00eene une sous-estimation de son adoption et occulte le travail requis pour combler le foss\u00e9.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">Ce bulletin met en lumi\u00e8re la mani\u00e8re dont les PME, tous secteurs confondus, d\u00e9ploient d\u00e9j\u00e0 l\u2019IA pour obtenir des r\u00e9sultats tangibles, prouvant ainsi que son adoption est \u00e0 la fois r\u00e9alisable et b\u00e9n\u00e9fique. Un rapport connexe sur l\u2019adoption de l\u2019IA au Canada examine de plus pr\u00e8s les freins et les leviers qui structurent cette dynamique. Conjointement, ces ressources mettent en \u00e9vidence la n\u00e9cessit\u00e9 de soutenir l\u2019adoption de l\u2019IA par les PME, un levier essentiel pour assurer leur comp\u00e9titivit\u00e9, stimuler leur croissance et renforcer la productivit\u00e9 globale du Canada.<\/p>\n\n\n\n<div class=\"wp-block-group key-insights-grey has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#0000000d\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading\"><strong><strong>Perspectives cl\u00e9s<\/strong><\/strong><\/h5>\n\n\n\n<p class=\"is-style-default is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px;margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No.svg\" alt=\"\"> L\u2019IA a le potentiel de g\u00e9n\u00e9rer des gains de productivit\u00e9 dans l\u2019ensemble des fonctions et des secteurs d\u2019activit\u00e9. Ces \u00e9tudes de cas d\u00e9montrent comment l\u2019IA permet d\u2019automatiser les processus manuels, d\u2019optimiser les flux de travail et de renforcer la pr\u00e9cision.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-1.svg\" alt=\"\">L\u2019IA peut permettre aux entreprises de se d\u00e9velopper et d\u2019accro\u00eetre leur rendement \u00e0 ressources constantes. Les champs d\u2019application et les retomb\u00e9es sont particuli\u00e8rement vastes. \u00c0 titre d\u2019exemple, les outils de personnalisation stimulent le chiffre d\u2019affaires et resserrent les liens avec la client\u00e8le. En marketing et en service client, l\u2019IA permet d\u2019optimiser l\u2019engagement, de stimuler la valeur des commandes et d\u2019accro\u00eetre la fid\u00e9lisation.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-2.svg\" alt=\"\">Si ces \u00e9tudes de cas illustrent comment d\u00e9ployer l\u2019IA efficacement et constituent de pr\u00e9cieux exemples d\u2019application pour les PME, force est de constater que l\u2019adoption de cette technologie ne garantit pas \u00e0 elle seule l\u2019obtention des r\u00e9sultats escompt\u00e9s. Il sera n\u00e9cessaire d\u2019approfondir l\u2019analyse pour cerner l\u2019impact de l\u2019IA ainsi que les comp\u00e9tences, les ressources et les processus requis pour en assurer une adoption efficace.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"the-issue\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 12px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-2.svg\" alt=\"\"> L\u2019enjeu<\/h3>\n\n\n\n<div class=\"wp-block-group flex-print is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Le paradoxe canadien en mati\u00e8re d\u2019IA est largement document\u00e9&nbsp;: une capacit\u00e9 de recherche de premier plan mondial y coexiste avec une adoption in\u00e9gale, notamment au sein des petites et moyennes entreprises (PME). N\u00e9anmoins, cet \u00e9cart lui-m\u00eame demeure difficile \u00e0 cerner avec pr\u00e9cision. Les taux d\u2019adoption recens\u00e9s varient consid\u00e9rablement selon les d\u00e9finitions&nbsp;: ils vont de 12,2&nbsp;% dans les enqu\u00eates de Statistique Canada, ax\u00e9es strictement sur l\u2019usage op\u00e9rationnel de l\u2019IA, \u00e0 71&nbsp;% selon la mesure plus large de Microsoft, qui int\u00e8gre les outils d\u2019IA g\u00e9n\u00e9rative. Selon un sondage men\u00e9 par la BDC en 2024, 39&nbsp;% des PME affirmaient utiliser l\u2019IA, un taux qui bondissait \u00e0 66&nbsp;% lorsque des exemples concrets leur \u00e9taient pr\u00e9sent\u00e9s. Ces divergences mettent en \u00e9vidence l\u2019incidence des \u00e9carts de d\u00e9finition et de la sous-estimation sur notre compr\u00e9hension de l\u2019adoption.<\/p>\n\n\n\n<p>Cet \u00e9cart ne rel\u00e8ve pas uniquement d\u2019un enjeu technologique, mais touche directement \u00e0 la comp\u00e9titivit\u00e9. Les PME forment l\u2019\u00e9pine dorsale de l\u2019\u00e9conomie canadienne\u2009; pourtant, nombre d\u2019entre elles manquent de ressources et de capacit\u00e9s pour adopter de nouveaux outils au m\u00eame rythme que les grandes entreprises. L\u2019intelligence artificielle a le potentiel de relever ces d\u00e9fis en optimisant les op\u00e9rations, en r\u00e9duisant les co\u00fbts et en renfor\u00e7ant les relations avec la client\u00e8le\u2009; pourtant, de nombreuses entreprises n\u2019en tirent pas encore pleinement parti.<\/p>\n\n\n\n<p>Ces \u00e9carts soulignent que le taux d\u2019adoption est potentiellement sous-estim\u00e9, tout en mettant en \u00e9vidence la persistance d\u2019un d\u00e9calage significatif. Si certaines PME exp\u00e9rimentent d\u00e9j\u00e0 l\u2019IA, de nombreuses autres accusent un certain retard. Il est essentiel de combler ce retard en mati\u00e8re d\u2019adoption si l\u2019on veut que les PME canadiennes puissent \u00eatre comp\u00e9titives. Il reste encore beaucoup \u00e0 faire pour aider les PME \u00e0 cerner les applications concr\u00e8tes de l\u2019IA au sein de leurs activit\u00e9s, et pour veiller \u00e0 ce qu\u2019elles disposent des comp\u00e9tences, de l\u2019accompagnement et de la confiance n\u00e9cessaires \u00e0 leur d\u00e9ploiement.<\/p>\n\n\n\n<p>Ce bulletin a pour objectif de pr\u00e9senter des cas concrets de PME issues de divers secteurs qui d\u00e9ploient des outils d\u2019IA \u00e0 diff\u00e9rentes \u00e9tapes de leur cha\u00eene de valeur afin d\u2019obtenir des r\u00e9sultats probants. En mettant en valeur des applications diversifi\u00e9es, ce bulletin d\u00e9montre concr\u00e8tement que l\u2019adoption de l\u2019IA est \u00e0 la fois viable et avantageuse, tout en offrant aux PME des mod\u00e8les clairs sur lesquels s\u2019appuyer.<\/p>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large img-gradient purple\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-1024x683.jpg\" alt=\"\" class=\"wp-image-343119\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-1024x683.jpg 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-300x200.jpg 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-768x512.jpg 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-1536x1024.jpg 1536w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-2048x1365.jpg 2048w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-10x7.jpg 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-2000x1333.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"what-were-investigating\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"EnterIMM\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1.svg\" alt=\"\"> Ce que nous examinons<\/h3>\n\n\n\n<p>Ce projet avait pour objectif de recenser et d\u2019analyser les applications concr\u00e8tes de l\u2019IA dans les PME, en mettant l\u2019accent sur leurs r\u00e9percussions pratiques tout au long de la cha\u00eene de valeur de l\u2019entreprise. Parmi les questions cl\u00e9s figuraient&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comment les PME mettent-elles l\u2019IA en \u0153uvre dans leurs activit\u00e9s quotidiennes\u2009?<\/li>\n\n\n\n<li>Quels sont les avantages mesurables obtenus en termes d\u2019efficacit\u00e9, de productivit\u00e9, de qualit\u00e9 de service et de r\u00e9duction des co\u00fbts\u2009?<\/li>\n\n\n\n<li>Quels sont les secteurs et les fonctions qui sont \u00e0 la pointe de cette adoption, et quels enseignements peut-on en tirer\u2009?<\/li>\n<\/ul>\n\n\n\n<p>Cette \u00e9tude a rassembl\u00e9 un ensemble vari\u00e9 d\u2019\u00e9tudes de cas couvrant la logistique d\u2019approvisionnement, les op\u00e9rations, la logistique de distribution, le marketing et les ventes, le service client, les achats, les ressources humaines, le d\u00e9veloppement technologique et l\u2019infrastructure de l\u2019entreprise. La s\u00e9lection comprend des titres canadiens et internationaux (par exemple, Royaume-Uni, Europe, \u00c9tats-Unis, etc.)&nbsp; Les PME des secteurs de l\u2019agriculture, de l\u2019industrie, des services, du commerce de d\u00e9tail, etc. Ces cas ont \u00e9t\u00e9 recens\u00e9s et synth\u00e9tis\u00e9s dans un bulletin publi\u00e9 en septembre 2025.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"what-were-learning\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheResult\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-1.svg\" alt=\"\"> Ce que nous apprenons<\/h3>\n\n\n\n<p>Les r\u00e9sultats indiquent que l\u2019adoption n\u2019est pas un objectif lointain, mais une r\u00e9alit\u00e9 concr\u00e8te pour de nombreuses PME. Parmi les principaux enseignements, on peut citer&nbsp;:<\/p>\n\n\n\n<p><strong>Op\u00e9rations&nbsp;:<\/strong> L\u2019IA renforce les processus de production cl\u00e9s en automatisant les t\u00e2ches r\u00e9p\u00e9titives, en am\u00e9liorant le contr\u00f4le qualit\u00e9 et en r\u00e9duisant les temps d\u2019arr\u00eat. Ces outils permettent aux PME d\u2019assurer la coh\u00e9rence de leurs processus, de r\u00e9duire leurs co\u00fbts et de diminuer leur d\u00e9pendance vis-\u00e0-vis d\u2019une main-d\u2019\u0153uvre qualifi\u00e9e, dont l\u2019offre est limit\u00e9e. \u00c0 titre d\u2019exemple, l\u2019entreprise Pi\u00e8ces d\u2019autos Fernand B\u00e9gin a accru l\u2019efficacit\u00e9 de ses processus de 20&nbsp;% et r\u00e9duit ses co\u00fbts de main-d\u2019\u0153uvre de 15&nbsp;% gr\u00e2ce \u00e0 des syst\u00e8mes de donn\u00e9es optimis\u00e9s par l\u2019IA, tandis que Patates Dolbec a fait passer la pr\u00e9cision de son tri de 70&nbsp;% \u00e0 95&nbsp;% gr\u00e2ce \u00e0 un contr\u00f4le qualit\u00e9 propuls\u00e9 par l\u2019IA.<\/p>\n\n\n\n<p><strong>Gestion des effectifs&nbsp;:<\/strong> L\u2019IA am\u00e9liore la planification, la gestion des effectifs et la formation, permettant ainsi aux PME d\u2019optimiser leurs ressources humaines limit\u00e9es. Cela permet de r\u00e9duire les charges administratives et garantit une utilisation plus efficace du personnel. \u00c0 titre d\u2019exemple, Bien Chez Soi a r\u00e9duit de 68&nbsp;% le temps consacr\u00e9 \u00e0 la planification, diminu\u00e9 de 42&nbsp;% les visites infructueuses et accru de 25&nbsp;% le nombre d\u2019heures de travail quotidien des aidants, ce qui a permis d\u2019augmenter directement la capacit\u00e9 de prise en charge des clients. Promark Electronics a \u00e9galement r\u00e9duit de moiti\u00e9 le temps de formation des nouveaux employ\u00e9s et atteint un taux de rendement initial (FPY) sup\u00e9rieur \u00e0 95&nbsp;% gr\u00e2ce \u00e0 l\u2019introduction d\u2019instructions de travail num\u00e9riques propuls\u00e9es par l\u2019IA.<\/p>\n\n\n\n<p><strong>Marketing et ventes&nbsp;: <\/strong>L\u2019IA permet aux PME de personnaliser leurs strat\u00e9gies de communication, d\u2019anticiper les besoins des clients et d\u2019automatiser des campagnes qui, autrement, exigeraient un temps de travail consid\u00e9rable. Ces applications permettent aux petites et moyennes entreprises (PME) de rivaliser avec les grands acteurs du march\u00e9 en stimulant \u00e0 la fois le taux de conversion et la valeur moyenne des commandes. \u00c0 titre d\u2019exemple, JENNY BIRD a augment\u00e9 de 8,5&nbsp;% ses revenus issus des ventes incitatives (upselling) et a stimul\u00e9 de 58&nbsp;% la valeur moyenne des commandes, tandis que Brava Fabrics a enregistr\u00e9 une croissance de 101&nbsp;% de ses ventes en ligne apr\u00e8s avoir automatis\u00e9 ses campagnes de courriels marketing. Three Ships Beauty a tripl\u00e9 l\u2019intention d\u2019achat chez les utilisateurs de son questionnaire\u2009; ces derniers sont d\u2019ailleurs 3,5&nbsp;fois plus susceptibles d\u2019acheter apr\u00e8s avoir utilis\u00e9 son outil d\u2019analyse de la peau propuls\u00e9 par l\u2019IA.<\/p>\n\n\n\n<p><strong>Service \u00e0 la client\u00e8le&nbsp;:<\/strong> Les outils propuls\u00e9s par l\u2019IA optimisent la r\u00e9activit\u00e9 et lib\u00e8rent le personnel des t\u00e2ches routini\u00e8res, permettant ainsi d\u2019assurer un service en continu 24&nbsp;h\/24 tout en garantissant un niveau de qualit\u00e9 constant. Cela permet d\u2019am\u00e9liorer \u00e0 la fois la satisfaction des clients et la g\u00e9n\u00e9ration de revenus. Chez Simba Sleep, un agent propuls\u00e9 par l\u2019IA prend en charge un volume de travail \u00e9quivalent \u00e0 celui de huit employ\u00e9s \u00e0 temps plein, g\u00e9n\u00e9rant ainsi un chiffre d\u2019affaires mensuel de 600&nbsp;000&nbsp;\u00a3 tout en garantissant un soutien en continu (soit plus de 1&nbsp;100&nbsp;000&nbsp;$ canadiens). \u00c0 titre d\u2019exemple, Suitor, une petite entreprise de location de costumes, a r\u00e9duit son temps de r\u00e9ponse de 97&nbsp;%, passant d\u2019environ 3&nbsp;minutes \u00e0 seulement 6&nbsp;secondes gr\u00e2ce \u00e0 un agent de service propuls\u00e9 par l\u2019IA qui prend d\u00e9sormais en charge automatiquement jusqu\u2019\u00e0 85&nbsp;% des requ\u00eates clients.<\/p>\n\n\n\n<p><strong>Infrastructure et conformit\u00e9&nbsp;:<\/strong> L\u2019IA transforme \u00e9galement des fonctions moins visibles, mais strat\u00e9giques, telles que la conformit\u00e9, la finance et la gestion des risques. En automatisant la production de rapports complexes et l\u2019analyse de donn\u00e9es, les PME peuvent gagner un temps pr\u00e9cieux et r\u00e9orienter leurs \u00e9quipes vers des activit\u00e9s \u00e0 plus forte valeur ajout\u00e9e. \u00c0 titre d\u2019exemple, Nolinor Aviation a r\u00e9duit la dur\u00e9e de ses enqu\u00eates de conformit\u00e9 de 40&nbsp;heures \u00e0 seulement 5&nbsp;heures gr\u00e2ce \u00e0 l\u2019introduction d\u2019un assistant d\u2019enqu\u00eate propuls\u00e9 par l\u2019IA.<\/p>\n\n\n\n<p>Ces enseignements d\u00e9montrent que les outils d\u2019IA s\u2019adaptent \u00e0 tous les secteurs d\u2019activit\u00e9 ainsi qu\u2019\u00e0 l\u2019ensemble des fonctions de l\u2019entreprise. L\u2019adoption de ces technologies peut se faire de mani\u00e8re progressive, en ciblant d\u2019abord des d\u00e9fis sp\u00e9cifiques, avant de d\u00e9ployer la solution \u00e0 plus grande \u00e9chelle au fil du temps. Les partenariats avec des fournisseurs technologiques permettent souvent d\u2019acc\u00e9l\u00e9rer cette transition, rendant ainsi l\u2019IA accessible m\u00eame aux PME traditionnelles ou \u00e0 celles disposant de ressources limit\u00e9es.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"why-it-matters\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 22px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-2.svg\" alt=\"\"> Pourquoi c\u2019est important<\/h3>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p>Les donn\u00e9es montrent que l\u2019adoption, les avantages et la n\u00e9cessit\u00e9 croissante de l\u2019IA pour les PME sont av\u00e9r\u00e9s. Les b\u00e9n\u00e9fices sont multiples&nbsp;: rationalisation des op\u00e9rations, accroissement de la productivit\u00e9, r\u00e9duction des co\u00fbts et renforcement de la relation client.<\/p>\n\n\n\n<p>Pour les d\u00e9cideurs politiques et les bailleurs de fonds, ces initiatives confirment que des interventions cibl\u00e9es visant \u00e0 lever les freins, notamment par le d\u00e9veloppement des comp\u00e9tences, la sensibilisation et la mise en place de cadres de confiance, sont cruciales pour acc\u00e9l\u00e9rer le d\u00e9ploiement de ces solutions. Pour les dirigeants de PME, ces \u00e9tudes de cas constituent des mod\u00e8les concrets et reproductibles, d\u00e9montrant que m\u00eame des investissements modestes peuvent g\u00e9n\u00e9rer des rendements significatifs.<\/p>\n\n\n\n<p>\u00c0 l\u2019\u00e9chelle macro\u00e9conomique, l\u2019acc\u00e9l\u00e9ration de l\u2019adoption de ces technologies par les PME est au c\u0153ur des priorit\u00e9s du Canada en mati\u00e8re de comp\u00e9titivit\u00e9 et de productivit\u00e9. Sans une adoption plus g\u00e9n\u00e9ralis\u00e9e, le pays risque de perdre du terrain face \u00e0 ses concurrents qui int\u00e8grent d\u00e9j\u00e0 l\u2019IA au c\u0153ur de leurs pratiques commerciales quotidiennes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group light-purple-bg-20 insights-report-aside is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-87328470 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns gap-10 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column no-spacer is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-horizontal is-content-justification-left is-layout-flex wp-container-core-group-is-layout-1a09bdc8 wp-block-group-is-layout-flex\">\n<div style=\"height:20px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-62aae154\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1024x576.jpeg\" alt=\"a city at night with a big crowd of people walking around and their faces being scanned.\" class=\"wp-image-5275\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1024x576.jpeg 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-300x169.jpeg 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-768x432.jpeg 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1536x864.jpeg 1536w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-10x6.jpeg 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-2000x1125.jpeg 2000w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:24px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-541a6b20\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\"><strong>\u00c9tat des comp\u00e9tences: <br>L\u2019IA au service de l\u2019\u00e9cosyst\u00e8me du d\u00e9veloppement des comp\u00e9tences<\/strong><\/p>\n\n\n\n<p class=\"is-style-default has-normal-font-size\">Les outils d\u2019IA appuy\u00e9s par le CCF ont am\u00e9lior\u00e9 les r\u00e9sultats en mati\u00e8re d\u2019ad\u00e9quation des comp\u00e9tences, d\u2019orientation du d\u00e9veloppement de carri\u00e8re et de recrutement. L\u2019efficacit\u00e9 g\u00e9n\u00e9rale de ces outils a \u00e9t\u00e9 renforc\u00e9e par la reconnaissance et l\u2019att\u00e9nuation des pr\u00e9jug\u00e9s et de la discrimination inh\u00e9rents \u00e0 ces technologies.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-ob-blocks-single-button alignleft  wp-block-ob-blocks-button--animated width-100\"><a class=\"btn btn--purple new_tab_blank\" href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/sos-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lire le rapport<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"whats-next\" class=\"wp-block-ob-blocks-anchor-point short-content\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 14px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-3.svg\" alt=\"\"> Prochaines \u00e9tapes<\/h3>\n\n\n\n<p>Ce bulletin s\u2019inscrit dans le cadre d\u2019une initiative plus large visant \u00e0 combler le retard du Canada en mati\u00e8re d\u2019adoption de l\u2019IA. Tout en mettant en lumi\u00e8re ces \u00e9tudes de cas concluantes, ce travail reste un processus \u00e9volutif. Un rapport \u00e0 para\u00eetre pr\u00e9sentera un nouveau r\u00e9f\u00e9rentiel de comp\u00e9tences en mati\u00e8re d\u2019IA. Ensemble, ces ressources visent \u00e0 armer les d\u00e9cideurs politiques, les bailleurs de fonds et les dirigeants de PME d\u2019enseignements concrets et d\u2019outils directement exploitables.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Il convient de capitaliser sur ce bulletin en enrichissant la biblioth\u00e8que d\u2019\u00e9tudes de cas sur l\u2019IA dans les PME, afin de proposer des exemples concrets dans un plus grand nombre de secteurs d\u2019activit\u00e9.<\/li>\n\n\n\n<li>Il s\u2019agit d\u2019associer directement les conclusions du rapport aux initiatives de formation et de d\u00e9veloppement des comp\u00e9tences, afin de veiller \u00e0 ce que les PME disposent de l\u2019acculturation et des capacit\u00e9s n\u00e9cessaires \u00e0 l\u2019adoption de ces technologies.<\/li>\n\n\n\n<li>Diffuser largement ces enseignements \u00e0 travers les r\u00e9seaux de PME, les associations sectorielles et les canaux d\u00e9cisionnels, afin de d\u00e9mystifier l\u2019adoption de l\u2019IA et d\u2019en acc\u00e9l\u00e9rer l\u2019appropriation.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"tab tab-content\" data-title=\"T\u00e9l\u00e9chargements de rapports\" data-tab=\"\" id=\"\" data-show-reports=\"yes\">\n        \n\n<div class=\"wp-block-columns container container--with-overflow is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\t\t<div class=\"display-reports display-tab\">\n\n\t\t\t\t\t\t\t<div class=\"display-reports__report display-reports__report-main\">\n\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-scaled.jpg')\"><\/div>\n\t\t\t\t\t<div class=\"display-reports__co\">\n\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport de recherche complet<\/p>\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\tPDF\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">L\u2019intelligence artificielle au service des petites et moyennes entreprises<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/FSC-DI-Artificial-Intelligence-in-Action-Research-Report-FR-Sep2025.pdf\"\n\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<!-- PDF: 343778 | https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/lia-en-action-dans-les-petites-et-moyennes-entreprises-3.pdf -->\t\t\t\t<div class=\"display-reports__report\">\n\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/report-cover.png')\"><\/div>\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport de Perspectives<\/p>\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">PDF<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">Perspectives du CCF<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/lia-en-action-dans-les-petites-et-moyennes-entreprises-3.pdf\"\n\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n    <\/div>\n<\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"page-block cards-grid full-width-block card-style--default display-style--default page-block--white  \" >\n\t<div class=\"container container--with-overflow\">\n\t\t<h2 class=\"cards-grid__section-title heading-content section-title\">Plus de CCF<\/h2>\t\t\t\t<div class=\"overflow\">\n\t\t\t\n\t\t\t<div class=\"overflow__content cards-grid__grid large\">\n\t\t\t\n\t\t\t<div class=\"content-card content-card--project\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/material-handling\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2020\/04\/mohawk-inline-1-800x600.jpg\" alt=\"Forklift operator moving a pallet of goods\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/\">Projet<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/material-handling\/\" target=\"_self\">Manutention des mat\u00e9riaux\u00a04.0<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tOctobre 2025\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 7.19657 8.72727 7.50014V9.00014H0ZM9.81818 9.00014V7.393C9.81818 7.00014 9.70682 6.62291 9.48409 6.2613C9.26136 5.89969 8.94546 5.58943 8.53636 5.3305C9 5.38407 9.43636 5.47559 9.84546 5.60505C10.2545 5.73451 10.6364 5.893 10.9909 6.0805C11.3182 6.25907 11.5682 6.45773 11.7409 6.67648C11.9136 6.89523 12 7.13407 12 7.393V9.00014H9.81818ZM4.36364 4.71443C3.76364 4.71443 3.25 4.5046 2.82273 4.08496C2.39545 3.66532 2.18182 3.16085 2.18182 2.57157C2.18182 1.98228 2.39545 1.47782 2.82273 1.05818C3.25 0.638532 3.76364 0.428711 4.36364 0.428711C4.96364 0.428711 5.47727 0.638532 5.90455 1.05818C6.33182 1.47782 6.54545 1.98228 6.54545 2.57157C6.54545 3.16085 6.33182 3.66532 5.90455 4.08496C5.47727 4.5046 4.96364 4.71443 4.36364 4.71443ZM9.81818 2.57157C9.81818 3.16085 9.60455 3.66532 9.17727 4.08496C8.75 4.5046 8.23636 4.71443 7.63636 4.71443C7.53636 4.71443 7.40909 4.70326 7.25455 4.68094C7.1 4.65862 6.97273 4.63407 6.87273 4.60728C7.11818 4.32157 7.30682 4.0046 7.43864 3.65639C7.57045 3.30818 7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Mohawk College of Applied Arts and Technology<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tManutention des mat\u00e9riaux\u00a04.0 (MH4.0) est un programme de formation sectorielle con\u00e7u pour pr\u00e9parer les personnes sans emploi et sous-employ\u00e9es pour des postes dans l\u2019industrie du transport de marchandises au Canada.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#04b8ad\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/technologie-et-automatisation\/\">Technologie et automatisation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">2<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/FSC-MH4.0-FINAL.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport final<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tMaterial Handling 4.0\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/10\/manutention-des-materiaux-4-0.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--project\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/city-builders\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/multiracial-young-people-doing-group-study-at-libr-2022-02-02-05-05-42-utc-1-scaled.jpg\" alt=\"\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/\">Projet<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/city-builders\/\" target=\"_self\">Future City Builders<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tNovembre 2023\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 7.19657 8.72727 7.50014V9.00014H0ZM9.81818 9.00014V7.393C9.81818 7.00014 9.70682 6.62291 9.48409 6.2613C9.26136 5.89969 8.94546 5.58943 8.53636 5.3305C9 5.38407 9.43636 5.47559 9.84546 5.60505C10.2545 5.73451 10.6364 5.893 10.9909 6.0805C11.3182 6.25907 11.5682 6.45773 11.7409 6.67648C11.9136 6.89523 12 7.13407 12 7.393V9.00014H9.81818ZM4.36364 4.71443C3.76364 4.71443 3.25 4.5046 2.82273 4.08496C2.39545 3.66532 2.18182 3.16085 2.18182 2.57157C2.18182 1.98228 2.39545 1.47782 2.82273 1.05818C3.25 0.638532 3.76364 0.428711 4.36364 0.428711C4.96364 0.428711 5.47727 0.638532 5.90455 1.05818C6.33182 1.47782 6.54545 1.98228 6.54545 2.57157C6.54545 3.16085 6.33182 3.66532 5.90455 4.08496C5.47727 4.5046 4.96364 4.71443 4.36364 4.71443ZM9.81818 2.57157C9.81818 3.16085 9.60455 3.66532 9.17727 4.08496C8.75 4.5046 8.23636 4.71443 7.63636 4.71443C7.53636 4.71443 7.40909 4.70326 7.25455 4.68094C7.1 4.65862 6.97273 4.63407 6.87273 4.60728C7.11818 4.32157 7.30682 4.0046 7.43864 3.65639C7.57045 3.30818 7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Evergreen Brick Works<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tFuture City Builders est un programme de quatre mois qui aide les jeunes \u00e0 travailler en collaboration pour d\u00e9velopper des solutions concr\u00e8tes pour des villes plus saines et plus \u00e9quitables. \t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#04b8ad\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/technologie-et-automatisation\/\">Technologie et automatisation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">2<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/03\/FSC-Evergreen_Future-City-Builders-Evaluation-Results-Report.docx.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport d\u2019\u00e9valuation final<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">pdf<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tEvergreen Future City Builders Program\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/02\/future-city-builders-3.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--research\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/equity-lens-on-ai\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/09\/a-man-interacts-with-artificial-intelligence-to-op-2023-08-25-05-05-55-utc-800x600.jpg\" alt=\"A man interacts with artificial intelligence to optimize and automate computing, security, backup, cloud and data transfer processes.\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/\">Recherche<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/equity-lens-on-ai\/\" target=\"_self\">Une perspective d\u2019\u00e9quit\u00e9 en mati\u00e8re d\u2019intelligence artificielle<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tF\u00e9vrier 2025\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 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7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>University of Toronto<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tDans ce rapport, nous explorons les raisons qui expliquent les r\u00e9percussions de l\u2019IA sur l\u2019\u00e9quit\u00e9 et la qualit\u00e9 (le \u00ab\u00a0pourquoi\u00a0\u00bb) et la mani\u00e8re dont l\u2019IA influence ces questions dans la pratique (le \u00ab\u00a0comment\u00a0\u00bb), offrant aux dirigeants, aux d\u00e9cideurs politiques et aux \u00e9tudiants des observations sur l\u2019utilisation actuelle et ult\u00e9rieure de l\u2019IA.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#04b8ad\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/technologie-et-automatisation\/\">Technologie et automatisation<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">2<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/12\/FSC-401-00947-FERR-An-Equity-Lens-on-Artificial-Intelligence-Public-Version-English-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de recherche complet<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tAn Equity Lens on Artificial Intelligence (en anglais seulement)\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/02\/une-perspective-dequite-en-matiere-dintelligence-artificielle-5.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projects-and-research-archive\/\" class=\"cards-grid__view-all heading-content\"><span>Afficher tout<\/span><span class=\"triangle triangle--right\"><\/span><\/a>\n\t\t\t\t\t\t<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"padding-16 no-margin-bottom has-black-color has-text-color has-background\" style=\"background-color:#0000000d\">Des questions sur notre travail ? Souhaitez-vous avoir acc\u00e8s \u00e0 un rapport en anglais ou en fran\u00e7ais ? Veuillez contacter <a href=\"mailto:communications@fsc-ccf.ca\">communications@fsc-ccf.ca<\/a>.<\/p>\n\n\n\n<p class=\"padding-16 no-margin-bottom citation has-black-color has-text-color has-background\" style=\"background-color:#0000000d\"><strong>Comment Citer Ce Rapport<\/strong><br>Cukier, W., Blanchette, S. (2026) Rapport d&#8217;analyse du projet: L\u2019IA en action dans les petites et moyennes entreprises. Toronto: Centre des Comp\u00e9tences Futures. <a href=\"https:\/\/fsc-ccf.ca\/fr\/?post_type=research&amp;p=343114\">https:\/\/fsc-ccf.ca\/fr\/recherche\/ai-in-action-sme\/<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ce bulletin pr\u00e9sente des cas concrets de PME de tous secteurs et horizons fonctionnels qui d\u00e9ploient d\u00e9j\u00e0 des outils d\u2019IA et obtiennent des r\u00e9sultats mesurables. De l\u2019agriculture \u00e0 l\u2019industrie manufacturi\u00e8re, en passant par le commerce de d\u00e9tail et les services, il est d\u00e9montr\u00e9 que certaines entreprises parviennent \u00e0 am\u00e9liorer leur efficacit\u00e9, \u00e0 accro\u00eetre leur productivit\u00e9, \u00e0 rehausser la qualit\u00e9 de leurs services et \u00e0 r\u00e9duire leurs co\u00fbts.<\/p>\n","protected":false},"menu_order":0,"template":"custom-project-insight-report.php","tags":[],"region":[1319],"research_type":[],"populations":[],"themes":[1549,1630,1554],"class_list":["post-343125","research","type-research","status-publish","hentry","region-across-canada-fr","themes-adaptabilite-des-pme","themes-intelligence-artificielle","themes-technologie-et-automatisation"],"acf":{"anchors":[{"anchor_name":"Sommaire","anchor_link":"#executive-summary"},{"anchor_name":"L\u2019enjeu","anchor_link":"#the-issue"},{"anchor_name":"Ce que nous examinons","anchor_link":"#what-were-investigating"},{"anchor_name":"Ce que nous apprenons","anchor_link":"#what-were-learning"},{"anchor_name":"Pourquoi c\u2019est important","anchor_link":"#why-it-matters"},{"anchor_name":"Prochaines \u00e9tapes","anchor_link":"#whats-next"}],"contributors":"<p>Wendy Cukier, Simon Blanchette<\/p>\n","scorecard_content":false,"reports_rows":{"report":false},"source":"","hero_image":false,"slider_image":false,"authors":"","authors_colour":[],"show_post_date":[],"report":true,"file_upload":{"ID":343096,"id":343096,"title":"L\u2019intelligence artificielle au service des petites et moyennes entreprises","filename":"FSC-DI-Artificial-Intelligence-in-Action-Research-Report-FR-Sep2025.pdf","filesize":1669349,"url":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/FSC-DI-Artificial-Intelligence-in-Action-Research-Report-FR-Sep2025.pdf","link":"https:\/\/fsc-ccf.ca\/fr\/recherche\/ai-in-action-smes\/fsc-di-artificial-intelligence-in-action-research-report-fr-sep2025-2\/","alt":"","author":"32","description":"","caption":"","name":"fsc-di-artificial-intelligence-in-action-research-report-fr-sep2025-2","status":"inherit","uploaded_to":343125,"date":"2026-06-22 16:40:46","modified":"2026-06-23 18:24:06","menu_order":0,"mime_type":"application\/pdf","type":"application","subtype":"pdf","icon":"https:\/\/fsc-ccf.ca\/wp-includes\/images\/media\/document.png"},"file_secondary_tags":[{"tag":"Septembre 2025"}],"report_image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-scaled.jpg","external_linkout":[],"investment":"0","report_sort_name":"L\u2019intelligence artificielle au service des petites et moyennes entreprises","report_link":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/FSC-DI-Artificial-Intelligence-in-Action-Research-Report-FR-Sep2025.pdf","thumbnail_image":{"ID":343120,"id":343120,"title":"Data center coworkers doing brainstorming, monitoring AI applications","filename":"data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-scaled.jpg","filesize":529021,"url":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2026\/06\/data-center-coworkers-doing-brainstorming-monitor-2026-01-11-10-54-31-utc-scaled.jpg","link":"https:\/\/fsc-ccf.ca\/fr\/recherche\/ai-in-action-smes\/data-center-coworkers-doing-brainstorming-monitoring-ai-applications-2\/","alt":"Coworkers doing brainstorming, monitoring AI applications","author":"30","description":"","caption":"Data center coworkers doing brainstorming, monitoring AI applications, adjusting machine learning. 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