			{"id":128259,"date":"2020-08-11T18:12:06","date_gmt":"2020-08-11T22:12:06","guid":{"rendered":"https:\/\/fsc-ccf.ca\/references\/sector-insights-skills-and-performance-challenges-in-the-retail-sector-2\/"},"modified":"2020-08-11T18:12:06","modified_gmt":"2020-08-11T22:12:06","slug":"sector-insights-skills-and-performance-challenges-in-the-retail-sector-2","status":"publish","type":"reference","link":"https:\/\/fsc-ccf.ca\/fr\/references\/sector-insights-skills-and-performance-challenges-in-the-retail-sector-2\/","title":{"rendered":"Sector insights: Skills and performance challenges in the retail sector"},"content":{"rendered":"<p>Ce rapport fait partie d&#8217;une s\u00e9rie examinant les comp\u00e9tences du secteur et les d\u00e9fis de performance, en mettant l&#8217;accent sur les comp\u00e9tences n\u00e9cessaires mix dans les professions sp\u00e9cifiques. Elle enqu\u00eate \u00e9galement sur les niveaux actuels d&#8217;utilisation, et l&#8217;int\u00e9r\u00eat, les normes professionnelles nationales (NOS). Ce rapport se concentre sur le secteur du d\u00e9tail, identifier les perspectives d&#8217;emplois et des comp\u00e9tences, ainsi que la recherche sur les tendances qui touchent le secteur, les perceptions des employeurs des besoins en comp\u00e9tences des professions sp\u00e9cifiques, et les implications pour les comp\u00e9tences et fournir le d\u00e9veloppement de la main-d&#8217;\u0153uvre. Il se fonde sur une \u00e9tude ant\u00e9rieure qui a enqu\u00eat\u00e9 sur les comp\u00e9tences et les d\u00e9fis de performance dans les secteurs de gros et de d\u00e9tail. Les regards de rapport \u00e0 cinq professions en d\u00e9tail: les services \u00e0 la client\u00e8le \/ assistante commerciale; Gestionnaire de service \u00e0 la client\u00e8le; le marketing associ\u00e9 professionnel; Directeur des Ressources Humaines; propri\u00e9taire \/ gestionnaire SME1. La recherche a \u00e9t\u00e9 r\u00e9alis\u00e9e en utilisant une approche de m\u00e9thode mixte d&#8217;entretiens avec les intervenants et les d\u00e9taillants, combin\u00e9e \u00e0 une analyse secondaire des donn\u00e9es de l&#8217;enqu\u00eate et de la litt\u00e9rature. Traduit a\u0300 l'aide de Google Translate<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ce rapport fait partie d&#8217;une s\u00e9rie examinant les comp\u00e9tences du secteur et les d\u00e9fis de performance, en mettant l&#8217;accent sur les comp\u00e9tences n\u00e9cessaires mix dans les professions sp\u00e9cifiques. Elle enqu\u00eate \u00e9galement sur les niveaux actuels d&#8217;utilisation, et l&#8217;int\u00e9r\u00eat, les normes professionnelles nationales (NOS). Ce rapport se concentre sur le secteur du d\u00e9tail, identifier les perspectives d&#8217;emplois et des comp\u00e9tences, ainsi que la recherche sur les tendances qui touchent le secteur, les perceptions des employeurs des besoins en comp\u00e9tences des professions sp\u00e9cifiques, et les implications pour les comp\u00e9tences et fournir le d\u00e9veloppement de la main-d&#8217;\u0153uvre. Il se fonde sur une \u00e9tude ant\u00e9rieure qui a enqu\u00eat\u00e9 sur les comp\u00e9tences et les d\u00e9fis de performance dans les secteurs de gros et de d\u00e9tail. Les regards de rapport \u00e0 cinq professions en d\u00e9tail: les services \u00e0 la client\u00e8le \/ assistante commerciale; Gestionnaire de service \u00e0 la client\u00e8le; le marketing associ\u00e9 professionnel; Directeur des Ressources Humaines; propri\u00e9taire \/ gestionnaire SME1. La recherche a \u00e9t\u00e9 r\u00e9alis\u00e9e en utilisant une approche de m\u00e9thode mixte d&#8217;entretiens avec les intervenants et les d\u00e9taillants, combin\u00e9e \u00e0 une analyse secondaire des donn\u00e9es de l&#8217;enqu\u00eate et de la litt\u00e9rature. [googletranslate_fr]<\/p>\n","protected":false},"template":"","reference-tag":[],"reference-type":[436],"class_list":["post-128259","reference","type-reference","status-publish","hentry","reference-type-white-paper"],"acf":{"citation":"Vokes, C. and Limmer, H. (2015). Sector insights: Skills and performance challenges in the retail sector. Evidence Report:95. London, UK: UK Commission for Employment and Skills (UKCES). Retrieved from https:\/\/assets.publishing.service.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/466696\/151008_Retail_SLMI_report_edited.pdf.","authors":"Vokes, C. and Limmer, H.","org":"UK Commission for Employment and Skills (UKCES)","year":"2015","title_fr":null,"editors_hidden":"","publication":"","publication_fr":null,"volume":"","issue":"","Series":"","SeriesNumber":"","page_range":"","publisher_city":"London","publisher_state":"UK","publisher":"UK Commission for Employment and Skills (UKCES)","abstract_en":null,"abstract_fr":null,"keywords":"","paywall":"0","doi":"","isbn":"","url":"https:\/\/assets.publishing.service.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/466696\/151008_Retail_SLMI_report_edited.pdf","url_fr":null,"url_amazon":"","TRACK":"0"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sector insights: Skills and performance challenges in the retail sector - 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