{"id":305567,"date":"2024-10-21T16:25:38","date_gmt":"2024-10-21T20:25:38","guid":{"rendered":"https:\/\/fsc-ccf.ca\/projects\/micro-but-mighty\/"},"modified":"2025-12-18T12:02:39","modified_gmt":"2025-12-18T17:02:39","slug":"micro-but-mighty","status":"publish","type":"project","link":"https:\/\/fsc-ccf.ca\/fr\/projets\/micro-but-mighty\/","title":{"rendered":"Micro, mais costaud\u00a0: les microcertifications sectorielles stimulent l\u2019h\u00f4tellerie et la restauration"},"content":{"rendered":"\n<div class=\"tabs style-white\" id=\"main-tabs\">\n    <ul id=\"tabs-nav\">\n\n    <\/ul>\n    <div class=\"tabs-content\">\n        \n\n\n<div class=\"tab tab-content\" data-title=\"Perspectives du CCF\" data-tab=\"\" id=\"\" data-show-reports=\"no\">\n        \n\n<div class=\"wp-block-group container container--with-overflow is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"insight-report__sidebar\">\n    <div class=\"insight-report__sidebar--container\">\n        <div class=\"insight-report__sidebar--details\">\n                            <div class=\"insight-report__partner\">\n                    <p class=\"is-style-slug insight-report__partner-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/partners.svg\" alt=\"\"\n                            class=\"insight-report__partner-icon\"> <strong>Partenaires<\/strong>\n                    <\/p>\n                    \n                        <p class=\"insight-report__partner-p\"><a href=\"https:\/\/fsc-ccf.ca\/fr\/partner\/hwtc\/\"\n                                target=\"_blank\" rel=\"noreferrer noopener\">Hospitality Workers Training Centre (HWTC)<\/a><\/p>\n                    \n                <\/div>\n            \n                            <div class=\"insight-report__location\">\n                    <p class=\"is-style-slug  insight-report__location-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/location.svg\" alt=\"\"\n                            class=\"insight-report__location-icon\"> <strong>Emplacements<\/strong>\n                    <\/p>\n                                            <p class=\"insight-report__location-p\">Ontario<\/p>\n                    \n                <\/div>\n                                        <div class=\"insight-report__investment\">\n                    <p class=\"is-style-slug insight-report__investment-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/investment.svg\" alt=\"\"\n                            class=\"insight-report__investment-icon\"> <strong>FONDS VERS\u00c9S<\/strong>\n                    <\/p>\n                    <p class=\"insight-report__investment-p\">\n                        601 826,00 $<\/p>\n\n                <\/div>\n                        <div class=\"insight-report__published\">\n                <p class=\"insight-report__published-title\">\n                    <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/published.svg\" alt=\"\"\n                        class=\"insight-report__published-icon\"> Publi\u00e9                <\/p>\n                <p class=\"insight-report__published-p\">Octobre 2024<\/p>\n\n            <\/div>\n                    <\/div>\n\n        <div class=\"insight-report__sidebar--sticky\">\n                            <div class=\"insight-report__sidebar--button-container\">\n                    <a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/12\/micro-mais-costaud-les-microcertifications-sectorielles-stimulent-lhotellerie-et-la-restauration-1.pdf\"\n                        class=\"insight-report__sidebar--button\" target=\"_blank\"><span>T\u00e9l\u00e9charger<\/span><br>\n                        le rapport de perspective                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\"\n                            alt=\"\" class=\"insight-report__sidebar--button-img\"><\/a>\n                <\/div>\n            \n            <div class=\"insight-report__sidebar--anchors-container\">\n                <div class=\"insight-report__sidebar--anchors\">\n                    <p class=\"insight-report__sidebar--anchors--text\"><span>DANS CE RAPPORT<\/span><\/p>\n                                            <a href=\"#executive-summary\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Sommaire<\/span><\/a>                        <a href=\"#the-issue\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>L\u2019enjeu<\/span><\/a>                        <a href=\"#what-were-investigating\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous examinons<\/span><\/a>                        <a href=\"#what-were-learning\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous apprenons<\/span><\/a>                        <a href=\"#why-it-matters\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Pourquoi c\u2019est important<\/span><\/a>                        <a href=\"#whats-next\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Prochaine \u00e9tape<\/span><\/a>                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n\n\n<div id=\"executive-summary\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Frame.svg\" alt=\"\"> Sommaire<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color\">La pand\u00e9mie de COVID-19 a durement touch\u00e9 le secteur de l\u2019h\u00f4tellerie et de la restauration en Ontario, entra\u00eenant une p\u00e9nurie de main-d\u2019\u0153uvre perdurant m\u00eame apr\u00e8s la phase de relance initiale. Le Hospitality Workers Training Centre (HWTC) a mis en place des microcertifications sectorielles pour apporter des solutions efficaces aux besoins accrus du secteur en mati\u00e8re de formations courtes et \u00e9conomiques.<br>De 2021 \u00e0 2023, l\u2019\u00e9quipe du HWTC a con\u00e7u et mis \u00e0 l\u2019essai plus de 24 microcertifications, comptant 236 participants ayant ensemble obtenu plus de 1 620 insignes num\u00e9riques, soit six insignes en moyenne par personne. Parmi les participants, 89 p. 100 ont exprim\u00e9 leur volont\u00e9 de recommander ces microcertifications, et 74 p. 100 ont constat\u00e9 une am\u00e9lioration de leur situation professionnelle. La participation \u00e0 ces formations a fait passer les taux d\u2019emploi de 40 \u00e0 61 p. 100, avec des am\u00e9liorations notables de 16 \u00e0 46 p. 100 dans le secteur de l\u2019h\u00f4tellerie et de la restauration.<br>Bien que le programme ait \u00e9t\u00e9 soigneusement \u00e9labor\u00e9 et mis en \u0153uvre en collaboration avec le secteur et par le biais d\u2019un comit\u00e9 consultatif, il a rencontr\u00e9 des difficult\u00e9s en raison d\u2019une faible reconnaissance de la part des employeurs et d\u2019une faible int\u00e9gration des microcertifications dans les processus de recrutement, notamment dans le secteur ontarien de l\u2019h\u00f4tellerie et de la restauration.<br>N\u00e9anmoins, ce projet constitue un mod\u00e8le prometteur pour combler les d\u00e9ficits de formation notamment dans ce secteur. Il d\u00e9montre l\u2019efficacit\u00e9 des microcertifications comme solution souple pour la relance de l\u2019emploi apr\u00e8s la pand\u00e9mie et les mesures prises en faveur du perfectionnement professionnel.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\"><\/p>\n\n\n\n<div class=\"wp-block-group key-insights-grey has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#0000000d\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading\"><strong>Perspectives cl\u00e9s<\/strong><\/h5>\n\n\n\n<p class=\"is-style-default is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px;margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No.svg\" alt=\"\">Parmi les r\u00e9pondants, 74 p. 100 ont indiqu\u00e9 que les microcertifications ont am\u00e9lior\u00e9 leur situation professionnelle, et 69 p. 100 ont mentionn\u00e9 qu\u2019elles les ont aid\u00e9s \u00e0 trouver un emploi.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-1.svg\" alt=\"\">La faible connaissance et adoption des microcertifications dans le secteur ontarien de l\u2019h\u00f4tellerie et de la restauration constitue un obstacle majeur \u00e0 l\u2019\u00e9largissement de leur d\u00e9ploiement.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-2.svg\" alt=\"\">Un dialogue approfondi et continu avec les employeurs et autres intervenants lors de la conception et de la mise \u00e0 l\u2019essai des microcertifications a permis de trouver de meilleures solutions, mieux adapt\u00e9es aux besoins du march\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"the-issue\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 12px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-2.svg\" alt=\"\"> L\u2019enjeu<\/h3>\n\n\n\n<div class=\"wp-block-group flex-print is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>La pand\u00e9mie de COVID-19 a gravement touch\u00e9 le secteur de l\u2019h\u00f4tellerie et de la restauration en Ontario, entra\u00eenant la perte de plus de 180 000 emplois, soit 24 p. 100 des effectifs en 2020, et provoquant un report estim\u00e9 entre 18 et 20 p. 100 des travailleurs vers d\u2019autres secteurs en 2021. Les jeunes, les personnes ayant un niveau de scolarit\u00e9 moins \u00e9lev\u00e9, les travailleurs saisonniers ou temporaires et les petites et moyennes entreprises qui les emploient en ont p\u00e2ti de mani\u00e8re disproportionn\u00e9e. Cette situation a engendr\u00e9 une p\u00e9nurie de main-d\u2019\u0153uvre qui, avec la relance du secteur, s\u2019est aggrav\u00e9e en raison d\u2019un fort taux de roulement imputable aux salaires bas, aux horaires longs ou irr\u00e9guliers, au niveau \u00e9lev\u00e9 de stress, aux conditions de travail physiquement \u00e9prouvantes et au manque de possibilit\u00e9s de formation. Face \u00e0 ces enjeux, le secteur n\u00e9cessite de plus en plus de formations br\u00e8ves et efficaces pour pallier les cons\u00e9quences \u00e9conomiques de la pand\u00e9mie.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large img-gradient purple\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image-1024x683.jpg\" alt=\"Hotel staff folding sheets.\" class=\"wp-image-166597\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image-1024x683.jpg 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image-300x200.jpg 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image-768x512.jpg 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image-10x7.jpg 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"what-were-investigating\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"EnterIMM\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1.svg\" alt=\"\"> Ce que nous examinons<\/h3>\n\n\n\n<p>Dans le cadre de ses recherches et de ses interactions avec des employeurs et autres intervenants cl\u00e9s dans le domaine de l\u2019h\u00f4tellerie et de la restauration, le Hospitality Workers Training Centre a d\u00e9fini les microcertifications comme un moyen efficace de recycler et de perfectionner les comp\u00e9tences des travailleurs. Le projet, ax\u00e9 sur la mise en place de microcertifications sectorielles sous forme d\u2019insignes num\u00e9riques transf\u00e9rables, d\u2019\u00e9valuations personnalis\u00e9es des comp\u00e9tences et de soutiens en mati\u00e8re de perfectionnement, a \u00e9t\u00e9 \u00e9labor\u00e9 en vue d\u2019\u00e9tudier leur incidence sur les comp\u00e9tences et l\u2019employabilit\u00e9 des travailleurs du secteur.<br>Ce projet a inclus la conception et la mise en place de 24 microcertifications, adapt\u00e9es aux tendances du secteur et \u00e9labor\u00e9es en collaboration avec des employeurs et d\u2019autres intervenants cl\u00e9s. \u00c0 la fin du projet, 18 microcertifications avaient \u00e9t\u00e9 valid\u00e9es et lanc\u00e9es, huit \u00e9taient lanc\u00e9es, mais non valid\u00e9es, et six \u00e9taient en cours de conception. Ces microcertifications ont \u00e9t\u00e9 test\u00e9es aupr\u00e8s de 30 employeurs et stagiaires du secteur, permettant ainsi de peaufiner les titres de comp\u00e9tences en vue d\u2019un d\u00e9ploiement plus large.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"what-were-learning\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheResult\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-1.svg\" alt=\"\"> Ce que nous apprenons<\/h3>\n\n\n\n<p>Entre 2021 et 2023, le projet a contribu\u00e9 au perfectionnement des comp\u00e9tences de 236 participants, lesquels ont obtenu ensemble plus de 1 620 insignes num\u00e9riques, soit en moyenne six par participant. Parmi les participants, 89 p. 100 ont affirm\u00e9 qu\u2019ils recommanderaient les microcertifications HWTC \u00e0 leurs amis et coll\u00e8gues, tandis que 72 p. 100 ont manifest\u00e9 le souhait de poursuivre l\u2019acquisition de microcertifications suppl\u00e9mentaires.<br><strong>Le programme a produit des r\u00e9sultats prometteurs en mati\u00e8re d\u2019emploi<br><\/strong>Parmi les r\u00e9pondants, 74 p. 100 ont indiqu\u00e9 que les microcertifications ont am\u00e9lior\u00e9 leur situation professionnelle, et 69 p. 100 ont mentionn\u00e9 qu\u2019elles les ont aid\u00e9s \u00e0 trouver un emploi. Cette am\u00e9lioration pourrait aussi \u00eatre li\u00e9e \u00e0 un gain de confiance en soi apr\u00e8s le programme, notamment pour les personnes ne disposant pas de dipl\u00f4me postsecondaire. Les taux d\u2019emploi sont pass\u00e9s de 40 p. 100 avant le programme \u00e0 61 p. 100 apr\u00e8s. De mani\u00e8re significative, le taux d\u2019emploi dans le secteur de l\u2019h\u00f4tellerie et de la restauration est pass\u00e9 de 16 p. 100 avant le programme \u00e0 46 p. 100 apr\u00e8s.<br><strong>N\u00e9cessit\u00e9 d\u2019une m\u00e9thode normalis\u00e9e pour la reconnaissance des microcertifications dans le secteur de l\u2019h\u00f4tellerie <\/strong><br>Les \u00e9changes avec les employeurs de certains participants ont montr\u00e9 que 40 d\u2019entre eux avaient pris connaissance des microcertifications mentionn\u00e9es dans le curriculum vitae des candidats. Parmi ces derniers, 20 ont indiqu\u00e9 que ces microcertifications avaient jou\u00e9 un r\u00f4le dans leurs d\u00e9cisions d\u2019embaucher. Le programme \u00ab Micro, mais costaud \u00bb a contribu\u00e9 \u00e0 renseigner le secteur de l\u2019h\u00f4tellerie et de la restauration en Ontario sur l\u2019utilit\u00e9 des microcertifications comme outil de formation. Cependant, les \u00e9changes avec les employeurs r\u00e9v\u00e8lent qu\u2019il est n\u00e9cessaire de poursuivre les efforts visant \u00e0 renforcer la sensibilisation et \u00e0 mettre en place une m\u00e9thode normalis\u00e9e de reconnaissance des microcertifications dans le secteur de l\u2019h\u00f4tellerie afin de v\u00e9rifier et de garantir les normes de qualit\u00e9.<br><strong>Les programmes d\u2019\u00e9tudes doivent \u00eatre adapt\u00e9s aux exigences du march\u00e9 du travail<br><\/strong>Un \u00e9l\u00e9ment cl\u00e9 de la r\u00e9ussite du projet a \u00e9t\u00e9 la conception de programmes d&#8217;\u00e9tudes personnalis\u00e9s pour chaque dipl\u00f4me, \u00e9labor\u00e9s en collaboration \u00e9troite avec les employeurs et les dirigeants du secteur de l\u2019h\u00f4tellerie. Cette d\u00e9marche collaborative a garanti que le contenu des programmes corresponde pr\u00e9cis\u00e9ment aux comp\u00e9tences et aux aptitudes n\u00e9cessaires sur le terrain. Un comit\u00e9 consultatif a \u00e9t\u00e9 constitu\u00e9 afin de valider les microcertifications, de tester la plateforme d\u2019\u00e9valuation et de renforcer la visibilit\u00e9 du projet dans le secteur. Il assure ainsi l\u2019expertise n\u00e9cessaire et contribue \u00e0 la promotion du secteur.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"why-it-matters\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 22px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-2.svg\" alt=\"\"> Pourquoi c\u2019est important<\/h3>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p>Ce projet a mis en lumi\u00e8re une m\u00e9thode prometteuse permettant de combler de fa\u00e7on rapide et efficace les lacunes en mati\u00e8re de formation dans le secteur de l\u2019h\u00f4tellerie et de la restauration, et ce, gr\u00e2ce aux microcertifications. Ce secteur, confront\u00e9 \u00e0 des p\u00e9nuries constantes de comp\u00e9tences et de main-d\u2019\u0153uvre, peut grandement tirer avantage de cette approche.<br>La conception de ces programmes d\u2019\u00e9tudes peut s\u2019av\u00e9rer pertinente pour d\u2019autres r\u00e9gions que l\u2019Ontario, \u00e0 condition d\u2019adapter le contenu aux normes et r\u00e9glementations locales tout en renfor\u00e7ant la promotion des microcertifications dans le secteur. Des microcertifications telles que celles portant sur le travail en \u00e9quipe (Working in Teams) et la sensibilisation aux pr\u00e9jug\u00e9s inconscients (Unconscious Bias Awareness) peuvent \u00eatre transposables \u00e0 plusieurs autres secteurs d\u2019activit\u00e9. D\u2019autres titres de comp\u00e9tences, comme ceux concernant la Loi sur l\u2019accessibilit\u00e9 pour les personnes handicap\u00e9es de l\u2019Ontario, peuvent \u00e9galement s\u2019adapter \u00e0 d\u2019autres secteurs.<\/p>\n\n\n\n<p>Bien que les microcertifications soient souvent per\u00e7ues comme une solution \u00e0 divers d\u00e9fis de formation, leur \u00e9laboration et leur mise en \u0153uvre peuvent se r\u00e9v\u00e9ler complexes. La r\u00e9ussite de ce projet, caract\u00e9ris\u00e9e par la cr\u00e9ation et la mise en \u0153uvre efficaces de nouveaux programmes de formation, illustre parfaitement comment cette approche peut \u00eatre employ\u00e9e pour surmonter d\u2019autres obstacles li\u00e9s aux comp\u00e9tences professionnelles.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group light-purple-bg-20 insights-report-aside is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-87328470 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns gap-10 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column no-spacer is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-horizontal is-content-justification-left is-layout-flex wp-container-core-group-is-layout-1a09bdc8 wp-block-group-is-layout-flex\">\n<div style=\"height:20px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-62aae154\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-1024x1024.png\" alt=\"Networking Seminar Meet Up\" class=\"wp-image-270943\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-1024x1024.png 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-300x300.png 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-150x150.png 150w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-768x768.png 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-1536x1536.png 1536w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-2048x2048.png 2048w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-10x10.png 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/11\/networking-seminar-meet-ups-concept-2022-12-16-00-05-14-utc-1600x1600.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:24px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-541a6b20\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\"><strong>\u00c9tat des comp\u00e9tences : <br>L\u2019engagement efficace des employeurs dans le d\u00e9veloppement des comp\u00e9tences \u2013 De la rh\u00e9torique aux solutions<\/strong><\/p>\n\n\n\n<p class=\"is-style-default has-normal-font-size\">Pour rem\u00e9dier aux p\u00e9nuries de main-d\u2019\u0153uvre et de comp\u00e9tences, il est essentiel d\u2019aider les employeurs \u00e0 surmonter les obstacles structurels \u00e0 l\u2019investissement dans la formation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-ob-blocks-single-button alignleft  wp-block-ob-blocks-button--animated width-100\"><a class=\"btn btn--purple new_tab_blank\" href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/state-of-skills-employers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lire le rapport th\u00e9matique<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p><br><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"whats-next\" class=\"wp-block-ob-blocks-anchor-point short-content\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 14px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-3.svg\" alt=\"\"> Prochaine \u00e9tape<\/h3>\n\n\n\n<p>Le <a href=\"https:\/\/hwtc.ca\/\">Hospitality Workers Training Centre<\/a> poursuit la mise en place de microcertifications dans le cadre de son offre de formations et de ses services aux employeurs. En outre, il cherche des moyens d\u2019\u00e9tendre son activit\u00e9, notamment par l\u2019\u00e9tablissement de nouveaux partenariats pour des formations financ\u00e9es par les employeurs et par une promotion accrue des microcertifications au sein du secteur.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"tab tab-content\" data-title=\"T\u00e9l\u00e9chargements de rapports\" data-tab=\"\" id=\"\" data-show-reports=\"yes\">\n        \n\n<div class=\"wp-block-columns container container--with-overflow is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\t\t<div class=\"display-reports display-tab\">\n\n\t\t\t\t\t\t<!-- PDF: 329161 | https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/12\/micro-mais-costaud-les-microcertifications-sectorielles-stimulent-lhotellerie-et-la-restauration-1.pdf -->\t\t\t\t<div class=\"display-reports__report\">\n\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/report-cover.png')\"><\/div>\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport de Perspectives<\/p>\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">PDF<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">Perspectives du CCF<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/12\/micro-mais-costaud-les-microcertifications-sectorielles-stimulent-lhotellerie-et-la-restauration-1.pdf\"\n\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"display-reports__report\">\n\t\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image.jpg')\"><\/div>\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport d\u2019\u00e9valuation<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\t\t\tPDF\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\t\t\tEn anglais seulement\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">Micro but Mighty Evaluaton Report<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/HWTC_Micro-but-Mighty-Evaluation-Report_20231206-1.pdf\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n    <\/div>\n<\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"padding-16 no-margin-bottom has-black-color has-text-color has-background\" style=\"background-color:#0000000d\">Have questions about our work? Do you need access to a report in English or French? Please contact <a href=\"mailto:communications@fsc-ccf.ca\">communications@fsc-ccf.ca<\/a>.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"page-block cards-grid full-width-block card-style--default display-style--default page-block--white  \" >\n\t<div class=\"container container--with-overflow\">\n\t\t<h2 class=\"cards-grid__section-title heading-content section-title\">More from FSC<\/h2>\t\t\t\t<div class=\"overflow\">\n\t\t\t\n\t\t\t<div class=\"overflow__content cards-grid__grid large\">\n\t\t\t\n\t\t\t<div class=\"content-card content-card--project\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/sos-youth\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/10\/youth-working-on-project-800x600.jpeg\" alt=\"Youth working on a technical project\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span>l\u2019\u00e9tat des comp\u00e9tences<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/sos-youth\/\" target=\"_self\">Am\u00e9liorer les perspectives de carri\u00e8re et le bien-\u00eatre des jeunes Canadiens et Canadiennes<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tOctobre 2024\t\t<\/li>\n\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tPour mettre un coup d\u2019arr\u00eat au r\u00e9cent ralentissement du march\u00e9 du travail pour les jeunes et pr\u00e9parer les conditions propices \u00e0 leur participation active en faveur de la croissance et de l\u2019inclusion, il est imp\u00e9ratif de s\u2019attaquer aux multiples obstacles intersectionnels qu\u2019ils rencontrent.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">1<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/12\/ameliorer-les-perspectives-de-carriere-et-le-bien-etre-des-jeunes-canadiens-et-canadiennes.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--project\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/reprise-tourisme-lhotellerie\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/11\/let-me-look-at-the-list-of-guest-for-this-week-2025-04-01-09-26-21-utc-800x600.jpg\" alt=\"Hotel workers wearing masks during pandemic while event planning \"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/\">Projet<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/reprise-tourisme-lhotellerie\/\" target=\"_self\">La reprise d\u2019urgence du tourisme et de l\u2019h\u00f4tellerie<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tNovembre 2025\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 7.19657 8.72727 7.50014V9.00014H0ZM9.81818 9.00014V7.393C9.81818 7.00014 9.70682 6.62291 9.48409 6.2613C9.26136 5.89969 8.94546 5.58943 8.53636 5.3305C9 5.38407 9.43636 5.47559 9.84546 5.60505C10.2545 5.73451 10.6364 5.893 10.9909 6.0805C11.3182 6.25907 11.5682 6.45773 11.7409 6.67648C11.9136 6.89523 12 7.13407 12 7.393V9.00014H9.81818ZM4.36364 4.71443C3.76364 4.71443 3.25 4.5046 2.82273 4.08496C2.39545 3.66532 2.18182 3.16085 2.18182 2.57157C2.18182 1.98228 2.39545 1.47782 2.82273 1.05818C3.25 0.638532 3.76364 0.428711 4.36364 0.428711C4.96364 0.428711 5.47727 0.638532 5.90455 1.05818C6.33182 1.47782 6.54545 1.98228 6.54545 2.57157C6.54545 3.16085 6.33182 3.66532 5.90455 4.08496C5.47727 4.5046 4.96364 4.71443 4.36364 4.71443ZM9.81818 2.57157C9.81818 3.16085 9.60455 3.66532 9.17727 4.08496C8.75 4.5046 8.23636 4.71443 7.63636 4.71443C7.53636 4.71443 7.40909 4.70326 7.25455 4.68094C7.1 4.65862 6.97273 4.63407 6.87273 4.60728C7.11818 4.32157 7.30682 4.0046 7.43864 3.65639C7.57045 3.30818 7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Ontario Tourism Education Corporation (OTEC)<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tL\u2019initiative \u00ab\u2009Tourism &#038; Hospitality Emergency Recovery (THER)\u2009\u00bb, financ\u00e9e par le Centre des Comp\u00e9tences futures et dirig\u00e9e par l\u2019Ontario Tourism Education Corporation (OTEC), visait \u00e0 soutenir le secteur du tourisme et de l\u2019h\u00f4tellerie du Canada pendant et apr\u00e8s la pand\u00e9mie de COVID-19.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#ec008c\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/parcours-vers-lemploi\/\">Parcours vers L\u2019emploi<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">5<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/11\/FSC_Understanding-the-Barriers-to-Tourism-and-Hospitality-Workforce-Recovery-and-Building-Toward-Resilience-Background-Report-1-1-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de recherche<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tUnderstanding the Barriers to Tourism &#038; Hospitality Workforce Recovery and Building Toward Resilience: Background Report\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/04\/FSC_OTEC_-Final-Report_-Labour-Market-Adjustment-Project_-YYMMDD.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport d\u2019\u00e9valuation<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tTourism &#038; Hospitality Emergency Response (THER) Project Final Report\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/04\/FSC_Blueprint-THER-Final-report.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport d\u2019\u00e9valuation<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tTHER Project Final Evaluation\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/11\/FSC_THER-Sector-Research-Report_Final_June-21.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de recherche<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tThe Impacts of COVID-19 on the Tourism Workforce in Canada\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/11\/la-reprise-durgence-du-tourisme-et-de-lhotellerie-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--research\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/indigenous-professionals\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/08\/AdobeStock_1529795902-800x600.jpeg\" alt=\"Laptop and hands of business woman\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/\">Recherche<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/indigenous-professionals\/\" target=\"_self\">Recruter et retenir les professionnels autochtones<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 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7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Signal49 Recherche<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tLes professionnels autochtones jouent un r\u00f4le essentiel pour ce qui est de faire progresser la r\u00e9conciliation \u00e9conomique et le d\u00e9veloppement d\u2019initiatives communautaires.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#d218c0\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/economie-inclusive\/\">\u00c9conomie inclusive<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">1<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/08\/le-point-de-vue-des-cadres-autochtones_juil2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de recherche complet<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tRecruter et retenir les professionnels autochtones\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projects-and-research-archive\/\" class=\"cards-grid__view-all heading-content\"><span>View more<\/span><span class=\"triangle triangle--right\"><\/span><\/a>\n\t\t\t\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"padding-16 no-margin-bottom citation has-black-color has-text-color has-background\" style=\"background-color:#0000000d\"><strong>How to Cite This Report<\/strong><br>Naveed, R. (2024). Project Insights Report: Micro, but Mighty: Sector-Specific Micro-Credentials for a Recovering Hospitality &amp; Food Service Industry, Hospitality Workers Training Centre. Toronto: Future Skills Centre. https:\/\/fsc-ccf.ca\/projects\/micro-but-mighty\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le Hospitality Workers Training Centre (HWTC) a mis en place des microcertifications sectorielles pour apporter des solutions efficaces aux besoins accrus du secteur en mati\u00e8re de formations courtes et \u00e9conomiques.<\/p>\n","protected":false},"menu_order":0,"template":"custom-project-insight-report.php","tags":[],"region":[131],"project_type":[],"populations":[1642,1635,1644],"themes":[1632,1553,1556],"class_list":["post-305567","project","type-project","status-publish","hentry","region-ontario-fr","populations-women-fr","populations-youth-fr","populations-newcomers-immigrants-refugees-fr","themes-microcertifications","themes-parcours-vers-lemploi","themes-secteurs"],"acf":{"anchors":[{"anchor_name":"Sommaire","anchor_link":"#executive-summary"},{"anchor_name":"L\u2019enjeu","anchor_link":"#the-issue"},{"anchor_name":"Ce que nous examinons","anchor_link":"#what-were-investigating"},{"anchor_name":"Ce que nous apprenons","anchor_link":"#what-were-learning"},{"anchor_name":"Pourquoi c\u2019est important","anchor_link":"#why-it-matters"},{"anchor_name":"Prochaine \u00e9tape","anchor_link":"#whats-next"}],"scorecard_content":false,"reports_rows":{"report":[{"title":"Micro but Mighty Evaluaton Report","image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image.jpg","primary_tag":"Rapport d\u2019\u00e9valuation","secondary_tags":[{"tag":"PDF"},{"tag":"En anglais seulement"}],"link":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/HWTC_Micro-but-Mighty-Evaluation-Report_20231206-1.pdf","file":false}]},"hero_image":false,"slider_image":false,"primary_theme":false,"report":true,"report_image":false,"contributors":"","authors":"","authors_colour":[],"show_post_date":[],"external_linkout":[],"investment":"601 826,00 $","partners":[{"ID":166770,"post_author":"16","post_date":"2021-03-25 11:32:26","post_date_gmt":"2021-03-25 15:32:26","post_content":"","post_title":"Hospitality Workers Training Centre (HWTC)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"hwtc","to_ping":"","pinged":"","post_modified":"2021-03-25 11:32:25","post_modified_gmt":"2021-03-25 15:32:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/fsc-ccf.ca\/partner\/hwtc\/","menu_order":0,"post_type":"partner","post_mime_type":"","comment_count":"0","filter":"raw"}],"file_upload":false,"file_secondary_tags":false,"report_sort_name":"","report_link":"","source":"","thumbnail_image":{"ID":166598,"id":166598,"title":"hwtc-image","filename":"hwtc-image.jpg","filesize":217806,"url":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/hwtc-image.jpg","link":"https:\/\/fsc-ccf.ca\/fr\/hwtc-image-2\/","alt":"Hotel staff folding 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