{"id":300583,"date":"2024-10-25T14:12:40","date_gmt":"2024-10-25T18:12:40","guid":{"rendered":"https:\/\/fsc-ccf.ca\/projects\/path2cs\/"},"modified":"2024-11-13T10:30:52","modified_gmt":"2024-11-13T15:30:52","slug":"path2cs","status":"publish","type":"project","link":"https:\/\/fsc-ccf.ca\/fr\/projets\/path2cs\/","title":{"rendered":"Parcours vers la r\u00e9ussite du client"},"content":{"rendered":"\n<div class=\"tabs style-white\" id=\"main-tabs\">\n    <ul id=\"tabs-nav\">\n\n    <\/ul>\n    <div class=\"tabs-content\">\n        \n\n\n<div class=\"tab tab-content\" data-title=\"Perspectives du CCF\" data-tab=\"\" id=\"\" data-show-reports=\"no\">\n        \n\n<div class=\"wp-block-group container container--with-overflow is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"insight-report__sidebar\">\n    <div class=\"insight-report__sidebar--container\">\n        <div class=\"insight-report__sidebar--details\">\n                            <div class=\"insight-report__partner\">\n                    <p class=\"is-style-slug insight-report__partner-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/partners.svg\" alt=\"\"\n                            class=\"insight-report__partner-icon\"> <strong>Partenaires<\/strong>\n                    <\/p>\n                    \n                        <p class=\"insight-report__partner-p\"><a href=\"https:\/\/fsc-ccf.ca\/fr\/partner\/the-career-foundation\/\"\n                                target=\"_blank\" rel=\"noreferrer noopener\">The Career Foundation<\/a><\/p>\n                    \n                <\/div>\n            \n                            <div class=\"insight-report__location\">\n                    <p class=\"is-style-slug  insight-report__location-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/location.svg\" alt=\"\"\n                            class=\"insight-report__location-icon\"> <strong>Emplacements<\/strong>\n                    <\/p>\n                                            <p class=\"insight-report__location-p\">Ontario<\/p>\n                    \n                <\/div>\n                                        <div class=\"insight-report__investment\">\n                    <p class=\"is-style-slug insight-report__investment-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/investment.svg\" alt=\"\"\n                            class=\"insight-report__investment-icon\"> <strong>FONDS VERS\u00c9S<\/strong>\n                    <\/p>\n                    <p class=\"insight-report__investment-p\">\n                        1 749 904 $<\/p>\n\n                <\/div>\n                        <div class=\"insight-report__published\">\n                <p class=\"insight-report__published-title\">\n                    <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/published.svg\" alt=\"\"\n                        class=\"insight-report__published-icon\"> Publi\u00e9                <\/p>\n                <p class=\"insight-report__published-p\">Octobre 2024<\/p>\n\n            <\/div>\n                            <div class=\"insight-report__contributors\">\n\n                    <p class=\"is-style-slug insight-report__investment-title insight-report__contributors-title\">\n                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/contributors.svg\" alt=\"\"\n                            class=\"insight-report__investment-icon\"> <strong>Collaborateur<\/strong>\n                    <\/p>\n                    <div class=\"insight-report__contributors-p\">\n                        <p>Ghazala Knight,<\/p>\n<p><em>Analyste des politiques<\/em><\/p>\n<\/div>\n                <\/div>\n                    <\/div>\n\n        <div class=\"insight-report__sidebar--sticky\">\n                            <div class=\"insight-report__sidebar--button-container\">\n                    <a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/11\/parcours-vers-la-reussite-du-client-3.pdf\"\n                        class=\"insight-report__sidebar--button\" target=\"_blank\"><span>T\u00e9l\u00e9charger<\/span><br>\n                        le rapport de perspective                        <img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\"\n                            alt=\"\" class=\"insight-report__sidebar--button-img\"><\/a>\n                <\/div>\n            \n            <div class=\"insight-report__sidebar--anchors-container\">\n                <div class=\"insight-report__sidebar--anchors\">\n                    <p class=\"insight-report__sidebar--anchors--text\"><span>DANS CE RAPPORT<\/span><\/p>\n                                            <a href=\"#executive-summary\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Sommaire<\/span><\/a>                        <a href=\"#the-issue\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>L\u2019enjeu<\/span><\/a>                        <a href=\"#what-were-investigating\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous examinons<\/span><\/a>                        <a href=\"#what-were-learning\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Ce que nous apprenons<\/span><\/a>                        <a href=\"#why-it-matters\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Pourquoi c\u2019est important<\/span><\/a>                        <a href=\"#whats-next\"\n                            class=\"insight-report__sidebar--anchors-anchor\"><span>Prochaines \u00e9tapes<\/span><\/a>                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"executive-summary\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Frame.svg\" alt=\"\"> Sommaire<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color\">Le projet Path to Customer Success (Path2CS), bas\u00e9 \u00e0 Toronto (Ontario), visait \u00e0 rem\u00e9dier \u00e0 l&#8217;impact disproportionn\u00e9 de laa COVID-19 sur les femmes. Le projet portait sur l&#8217;intersection des femmes qui assument la responsabilit\u00e9 principale des soins et du travail domestique, qui sont majoritairement autochtones et noires et qui travaillaient dans le secteur de la vente au d\u00e9tail lorsque la pand\u00e9mie a frapp\u00e9. Le projet visait \u00e0 tirer parti des comp\u00e9tences professionnelles de ce groupe de femmes pour les faire \u00e9voluer vers le secteur des technologies de l&#8217;information par le biais d&#8217;une formation, d&#8217;un soutien global et de relations. L&#8217;objectif du projet Path2CS \u00e9tait de favoriser la r\u00e9silience professionnelle et d&#8217;am\u00e9liorer l&#8217;employabilit\u00e9 dans des r\u00f4les bas\u00e9s sur la technologie.&nbsp;<\/p>\n\n\n\n<p>Path2CS a form\u00e9 120 femmes diverses en tant que t\u00e9l\u00e9travailleuses certifi\u00e9es dans les domaines de la r\u00e9ussite des clients et de l&#8217;analyse des donn\u00e9es. Le programme de formation s&#8217;est appuy\u00e9 sur une approche sexosp\u00e9cifique pour aborder les r\u00e9alit\u00e9s du travail \u00e0 domicile tout en conciliant les responsabilit\u00e9s familiales et domestiques.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">Des interventions sur mesure et des services de soutien complets ont fait partie int\u00e9grante de la r\u00e9ussite du projet. De nombreuses femmes participantes devaient faire face \u00e0 des charges familiales accrues, aux responsabilit\u00e9s \u00e9ducatives des enfants et aux besoins financiers du foyer. Une bonne compr\u00e9hension des obstacles rencontr\u00e9s par les participants a permis au projet Path2CS de r\u00e9pondre aux attentes des employeurs en n\u00e9gociant des politiques de travail flexible et \u00e0 distance qui mettent l&#8217;accent sur la productivit\u00e9 bas\u00e9e sur les r\u00e9sultats plut\u00f4t que sur la journ\u00e9e de travail traditionnelle de 9 \u00e0 5 heures.<\/p>\n\n\n\n<div class=\"wp-block-group key-insights-grey has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#0000000d\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading\"><strong>Perspectives Cl\u00e9s<\/strong><\/h5>\n\n\n\n<p class=\"is-style-default is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px;margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No.svg\" alt=\"\">Les obstacles en mati\u00e8re de r\u00e9tention et de capacit\u00e9 ont mis en \u00e9vidence la n\u00e9cessit\u00e9 d&#8217;une int\u00e9gration plus pouss\u00e9e des employeurs. De nombreuses PME ont eu du mal \u00e0 comprendre et \u00e0 d\u00e9velopper les r\u00f4les li\u00e9s \u00e0 la r\u00e9ussite des clients, ce qui a eu un impact sur les r\u00e9sultats du projet. \u00c0 l&#8217;avenir, l&#8217;int\u00e9gration plus active des employeurs dans la conception des formations permettra d&#8217;aligner les besoins et de favoriser la r\u00e9ussite.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-1.svg\" alt=\"\">Le projet a permis d&#8217;engager 120 femmes issues de la diversit\u00e9 dans une formation de t\u00e9l\u00e9travailleur certifi\u00e9, et 81 % des participantes ont trouv\u00e9 un emploi \u00e0 l&#8217;issue de la formation.<\/p>\n\n\n\n<p class=\"is-flex\"><img decoding=\"async\" class=\"wp-image-243230\" style=\"width: 40px; margin-right: 16px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/No-2.svg\" alt=\"\">Le soutien holistique favorise la r\u00e9silience professionnelle. Les services int\u00e9gr\u00e9s du projet Path2SC, qui vont du soutien en mati\u00e8re de sant\u00e9 mentale \u00e0 l&#8217;acc\u00e8s aux frais de transport d&#8217;urgence, en passant par l&#8217;aide \u00e0 la garde d&#8217;enfants et les allocations pour le mat\u00e9riel technique, ont permis aux participants de surmonter les perturbations et de r\u00e9ussir leur carri\u00e8re \u00e0 long terme.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"the-issue\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheChallenge\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 12px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-2.svg\" alt=\"\"> L\u2019enjeu<\/h3>\n\n\n\n<div class=\"wp-block-group flex-print is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Les travailleurs du commerce de d\u00e9tail en contact avec la client\u00e8le ressentent de plus en plus les effets de l&#8217;acc\u00e9l\u00e9ration de l&#8217;automatisation. Cette tendance a un impact disproportionn\u00e9 sur les femmes appartenant \u00e0 des groupes m\u00e9ritant l&#8217;\u00e9quit\u00e9, dont beaucoup font partie de la main-d&#8217;\u0153uvre du commerce de d\u00e9tail. Les directives d\u2019\u00e9loignement social lors de la pand\u00e9mie de COVID-19 ont acc\u00e9l\u00e9r\u00e9 cette tendance. Les femmes ont \u00e9t\u00e9 touch\u00e9es de mani\u00e8re disproportionn\u00e9e par les responsabilit\u00e9s suppl\u00e9mentaires en mati\u00e8re de soins et d&#8217;\u00e9ducation pendant les fermetures de longue dur\u00e9e. Pendant la pand\u00e9mie, de nombreuses femmes ont perdu leur emploi ou ont quitt\u00e9 le march\u00e9 du travail pour s&#8217;occuper de leurs enfants et d&#8217;autres personnes. D&#8217;autres ont \u00e9t\u00e9 contraints de jongler entre une prise en charge \u00e0 temps plein et un travail \u00e0 distance \u00e0 temps plein.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full img-gradient purple\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1708\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-scaled.jpg\" alt=\"Young successful african-american businesswoman student working on laptop remotely talking on smart phone with colleagues boss, dealing with business partenrs in cafe. Freelance job occupation.\" class=\"wp-image-265285\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-scaled.jpg 2560w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-300x200.jpg 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-1024x683.jpg 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-768x512.jpg 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-1536x1025.jpg 1536w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-2048x1366.jpg 2048w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-10x7.jpg 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2023\/07\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-2000x1334.jpg 2000w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"what-were-investigating\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"EnterIMM\"><img decoding=\"async\" class=\"wp-image-240812\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1.svg\" alt=\"\"> <strong>Ce que nous examinons<\/strong><\/h3>\n\n\n\n<p>Ce projet a cr\u00e9\u00e9 P2CS, une opportunit\u00e9 pour les femmes issues de groupes d\u00e9favoris\u00e9s de suivre une formation de 12 semaines sur le succ\u00e8s des clients et l&#8217;analyse des donn\u00e9es dans un contexte de travail \u00e0 distance, tout en ayant acc\u00e8s \u00e0 une s\u00e9rie de mesures de soutien pour surmonter les obstacles \u00e0 la r\u00e9ussite. Le projet visait \u00e0 faire passer les femmes d&#8217;un travail relativement instable \u00e0 des emplois plus stables offrant des possibilit\u00e9s d&#8217;\u00e9volution de carri\u00e8re.&nbsp;<\/p>\n\n\n\n<p>Le projet a d\u00e9velopp\u00e9 trois microcertifications sectorielles, en impliquant les utilisateurs finaux dans le processus de conception et en menant des activit\u00e9s de mobilisation des connaissances pour am\u00e9liorer la sensibilisation et l&#8217;acc\u00e8s \u00e0 l&#8217;information sur le d\u00e9veloppement de carri\u00e8re. Path2CS a \u00e9galement r\u00e9ussi \u00e0 engager les participants dans des discussions sur les pr\u00e9jug\u00e9s dans le recrutement, les strat\u00e9gies d&#8217;avancement de carri\u00e8re et l&#8217;importance de l&#8217;am\u00e9lioration des comp\u00e9tences pour l&#8217;\u00e9volution de la carri\u00e8re.&nbsp;<\/p>\n\n\n\n<p>Le programme comprenait une \u00e9valuation continue, un retour d&#8217;information de la part d&#8217;un conseil consultatif de l&#8217;industrie et des partenariats strat\u00e9giques avec des organisations comme Tata Consultancy Services Ltd, First Work, l&#8217;Association canadienne des professionnels de la vente, Lighthouse Labs et Riipen Inc.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"what-were-learning\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheResult\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 24px;height: 24px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-1.svg\" alt=\"\"> Ce que nous apprenons<\/h3>\n\n\n\n<p>Au total, 120 femmes ont particip\u00e9 au programme Path2CS, qui leur a permis d&#8217;acqu\u00e9rir des comp\u00e9tences mat\u00e9rielles et immat\u00e9rielles en vue d&#8217;une transition vers le secteur technologique. Parmi les participants, 70 % s&#8217;identifiaient comme racialis\u00e9s, 62 % \u00e9taient \u00e2g\u00e9s de 30 \u00e0 49 ans et 49 % avaient un niveau d&#8217;\u00e9ducation \u00e9lev\u00e9 (dipl\u00f4me universitaire ou doctorat, ma\u00eetrise ou universit\u00e9 de niveau sup\u00e9rieur \u00e0 la licence).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Les r\u00e9sultats du programme sont prometteurs<\/strong><br>Path2SC a atteint un taux d&#8217;obtention de dipl\u00f4me de 87 % pour l&#8217;ensemble des cohortes. Parmi ceux qui ont r\u00e9pondu \u00e0 l&#8217;enqu\u00eate post\u00e9rieure au programme, 81 % ont obtenu un emploi apr\u00e8s le programme et 83 % ont conserv\u00e9 leur emploi un an plus tard. La satisfaction des participants et des employeurs qui ont r\u00e9pondu \u00e0 l&#8217;enqu\u00eate post\u00e9rieure au programme \u00e9tait \u00e9lev\u00e9e. Une grande majorit\u00e9 s&#8217;est d\u00e9clar\u00e9e satisfaite du programme, soulignant sa capacit\u00e9 \u00e0 r\u00e9pondre \u00e0 leurs besoins et \u00e0 leurs attentes. Malheureusement, \u00e0 l&#8217;instar d&#8217;autres interventions en mati\u00e8re de formation et de comp\u00e9tences, il s&#8217;est av\u00e9r\u00e9 difficile pour les coordinateurs de projet d&#8217;obtenir des participants un retour d&#8217;information sur leur situation professionnelle apr\u00e8s le programme, ce qui limite notre compr\u00e9hension des effets \u00e0 plus long terme de l&#8217;intervention.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Les aides globales favorisent la r\u00e9ussite<\/strong><br>Path2SC a \u00e9t\u00e9 con\u00e7u intentionnellement avec des aides globales qui ont favoris\u00e9 la r\u00e9silience professionnelle pour faire face aux perturbations futures. Le projet a permis aux participantes d&#8217;\u00eatre orient\u00e9es de mani\u00e8re personnalis\u00e9e vers des services ax\u00e9s sur les femmes et des services de sant\u00e9 mentale. Il a \u00e9galement apport\u00e9 une aide directe aux participants pour les frais de transport d&#8217;urgence, l&#8217;aide \u00e0 la garde d&#8217;enfants et les allocations pour le mat\u00e9riel technique, le cas \u00e9ch\u00e9ant. Outre ces aides ax\u00e9es sur les services sociaux, les partenariats avec des professionnels, des employeurs et des associations sectorielles ont facilit\u00e9 le mentorat, la mise en r\u00e9seau et l&#8217;am\u00e9lioration des r\u00e9sultats de la formation.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Parmi les d\u00e9fis \u00e0 relever, citons la fid\u00e9lisation des participants et la capacit\u00e9 des employeurs<\/strong><br>Les partenaires du projet ont relev\u00e9 plusieurs difficult\u00e9s dans la mise en \u0153uvre, notamment la fid\u00e9lisation des participants et le fait que de nombreux petits et moyens employeurs avec lesquels le projet a \u00e9t\u00e9 engag\u00e9 ne comprenaient pas pleinement le r\u00f4le de la r\u00e9ussite des clients au sein d&#8217;une entreprise ou n&#8217;avaient pas la capacit\u00e9 de d\u00e9velopper ce r\u00f4le au sein de leur structure actuelle. \u00c0 l&#8217;avenir, l&#8217;\u00e9quipe du projet opterait pour une int\u00e9gration plus pouss\u00e9e des employeurs dans la conception de la formation afin de garantir une compr\u00e9hension commune des besoins.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"why-it-matters\" class=\"wp-block-ob-blocks-anchor-point\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 22px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Fill-1-2.svg\" alt=\"\"> <strong>Pourquoi c\u2019est important<\/strong><\/h3>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p>Le monde du travail est au c\u0153ur d&#8217;une transition massive et rapide, caract\u00e9ris\u00e9e par une automatisation croissante et la prolif\u00e9ration de l&#8217;intelligence artificielle. Des recherches men\u00e9es par l&#8217;Institute for Work &amp; Health pr\u00e9voient un impact plus profond sur les femmes.&nbsp;<\/p>\n\n\n\n<p>Les programmes qui favorisent la participation des femmes au march\u00e9 du travail doivent int\u00e9grer une bonne compr\u00e9hension des obstacles auxquels les femmes participantes sont confront\u00e9es, notamment les femmes autochtones et les femmes noires qui sont victimes de discrimination et ont connu des niveaux croissants d&#8217;anxi\u00e9t\u00e9 et de d\u00e9pression. De nombreux projets destin\u00e9s aux femmes m\u00e9ritant l&#8217;\u00e9quit\u00e9 ont soulign\u00e9 la n\u00e9cessit\u00e9 d&#8217;apporter un soutien aux soins familiaux, \u00e0 la sant\u00e9 mentale et \u00e0 la s\u00e9curit\u00e9 financi\u00e8re, parall\u00e8lement aux possibilit\u00e9s d&#8217;emploi et d&#8217;avancement professionnel. Les programmes doivent \u00e9galement int\u00e9grer ces r\u00e9alit\u00e9s v\u00e9cues dans la mani\u00e8re dont ils sont con\u00e7us, par exemple en permettant l&#8217;acc\u00e8s \u00e0 distance et la flexibilit\u00e9 des prestations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column margin-bottom-0 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group light-purple-bg-20 insights-report-aside is-vertical is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-87328470 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns gap-10 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column no-spacer is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-horizontal is-content-justification-left is-layout-flex wp-container-core-group-is-layout-1a09bdc8 wp-block-group-is-layout-flex\">\n<div style=\"height:20px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-62aae154\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1024x576.jpeg\" alt=\"a city at night with a big crowd of people walking around and their faces being scanned.\" class=\"wp-image-5275\" srcset=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1024x576.jpeg 1024w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-300x169.jpeg 300w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-768x432.jpeg 768w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-1536x864.jpeg 1536w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-10x6.jpeg 10w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy-2000x1125.jpeg 2000w, https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2019\/09\/3.2.4-Understanding-Future-Skills_-Emergence-of-an-Ecosystem-for-the-Digital-Economy.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:24px;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-541a6b20\"><\/div>\n\n\n\n<p class=\"has-black-color has-text-color\"><strong>\u00c9tat des comp\u00e9tences : <br>L\u2019IA au service de l\u2019\u00e9cosyst\u00e8me du d\u00e9veloppement des comp\u00e9tences<\/strong><\/p>\n\n\n\n<p class=\"is-style-default has-normal-font-size\">Pour profiter des avantages que l\u2019IA a \u00e0 offrir, son adoption et son d\u00e9ploiement devraient \u00eatre un processus collaboratif et inclusif qui reconnaisse et r\u00e9ponde aux pr\u00e9occupations r\u00e9elles des individus concernant l\u2019IA et la technologie de mani\u00e8re plus g\u00e9n\u00e9rale.<\/p>\n\n\n\n<div class=\"wp-block-ob-blocks-single-button alignleft  wp-block-ob-blocks-button--animated width-100\"><a class=\"btn btn--purple new_tab_blank\" href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/state-of-skills-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lire le rapport<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"whats-next\" class=\"wp-block-ob-blocks-anchor-point short-content\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column gradient-top purple is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"TheImpact\"><img decoding=\"async\" class=\"wp-image-240819\" style=\"width: 22px;height: 14px;margin-right: 10px;position: relative; top: -2px;\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/Vector-3.svg\" alt=\"\"> Prochaines \u00e9tapes<\/h3>\n\n\n\n<p>La fondation Career Foundation continue d&#8217;offrir des services de formation et de carri\u00e8re aux personnes \u00e0 la recherche d&#8217;un emploi de la r\u00e9gion du Grand Toronto et de Hamilton, et virtuellement de tout le Canada.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n\n\n<div class=\"tab tab-content\" data-title=\"T\u00e9l\u00e9chargement de Rapports\" data-tab=\"\" id=\"\" data-show-reports=\"yes\">\n        \n\n<div class=\"wp-block-columns container container--with-overflow is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\t\t<div class=\"display-reports display-tab\">\n\n\t\t\t\t\t\t<!-- PDF: 301235 | https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/11\/parcours-vers-la-reussite-du-client-3.pdf -->\t\t\t\t<div class=\"display-reports__report\">\n\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/report-cover.png')\"><\/div>\n\t\t\t\t\t<div>\n\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">Rapport de Perspectives<\/p>\n\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">PDF<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">Perspectives du CCF<\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/11\/parcours-vers-la-reussite-du-client-3.pdf\"\n\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"display-reports__report\">\n\t\t\t\t\t\t<div class=\"display-reports__report-img\" style=\"background-image: url('https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/08\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-1024x683-1.jpg')\"><\/div>\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t<div class=\"display-reports__report-tags-container\">\n\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-primary\">rapport d&#8217;\u00e9valuation<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\t\t\tPDF\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"display-reports__report-tags-secondary\">\n\t\t\t\t\t\t\t\t\t\tEn anglais seulement\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<h2 class=\"display-reports__report-title\">Key Findings from Evaluation of The Career Foundation\u2019s Path to Customer Success<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"display-reports__report-link-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/FSC-Path2CS-Evaluation-Results_v1.0.pdf\"\n\t\t\t\t\t\t\t\tclass=\"display-reports__report-link\">T\u00e9l\u00e9charger\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/download-i-r-arrow.svg\" alt=\"\"\n\t\t\t\t\t\t\t\t\tclass=\"display-reports__report-link-arrow\">\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n<\/div>\n\n    <\/div>\n<\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"padding-16 no-margin-bottom has-black-color has-text-color has-background\" style=\"background-color:#0000000d\">Des questions sur notre travail ? Souhaitez-vous avoir acc\u00e8s \u00e0 un rapport en anglais ou en fran\u00e7ais ? Veuillez contacter&nbsp;<a href=\"mailto:communications@fsc-ccf.ca\">communications@fsc-ccf.ca<\/a>.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"page-block cards-grid full-width-block card-style--default display-style--default page-block--white  \" >\n\t<div class=\"container container--with-overflow\">\n\t\t<h2 class=\"cards-grid__section-title heading-content section-title\">Plus de CCF<\/h2>\t\t\t\t<div class=\"overflow\">\n\t\t\t\n\t\t\t<div class=\"overflow__content cards-grid__grid large\">\n\t\t\t\n\t\t\t<div class=\"content-card content-card--project\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/shock-proofing-yukon\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/yukon-university-image-1-800x600.png\" alt=\"Image of Northern Lights.\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/\">Projet<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projets\/shock-proofing-yukon\/\" target=\"_self\">Prot\u00e9ger le Yukon contre les chocs\u00a0: R\u00e9seau de d\u00e9veloppement des entrepreneurs du Nord<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tSeptembre 2025\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 7.19657 8.72727 7.50014V9.00014H0ZM9.81818 9.00014V7.393C9.81818 7.00014 9.70682 6.62291 9.48409 6.2613C9.26136 5.89969 8.94546 5.58943 8.53636 5.3305C9 5.38407 9.43636 5.47559 9.84546 5.60505C10.2545 5.73451 10.6364 5.893 10.9909 6.0805C11.3182 6.25907 11.5682 6.45773 11.7409 6.67648C11.9136 6.89523 12 7.13407 12 7.393V9.00014H9.81818ZM4.36364 4.71443C3.76364 4.71443 3.25 4.5046 2.82273 4.08496C2.39545 3.66532 2.18182 3.16085 2.18182 2.57157C2.18182 1.98228 2.39545 1.47782 2.82273 1.05818C3.25 0.638532 3.76364 0.428711 4.36364 0.428711C4.96364 0.428711 5.47727 0.638532 5.90455 1.05818C6.33182 1.47782 6.54545 1.98228 6.54545 2.57157C6.54545 3.16085 6.33182 3.66532 5.90455 4.08496C5.47727 4.5046 4.96364 4.71443 4.36364 4.71443ZM9.81818 2.57157C9.81818 3.16085 9.60455 3.66532 9.17727 4.08496C8.75 4.5046 8.23636 4.71443 7.63636 4.71443C7.53636 4.71443 7.40909 4.70326 7.25455 4.68094C7.1 4.65862 6.97273 4.63407 6.87273 4.60728C7.11818 4.32157 7.30682 4.0046 7.43864 3.65639C7.57045 3.30818 7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Yukon University<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tDans le Nord canadien, l\u2019entrepreneuriat est important pour la cr\u00e9ation d\u2019emplois locaux et la diversification \u00e9conomique. Comme de nombreux entrepreneurs sont autochtones, leurs activit\u00e9s ont \u00e9galement des retomb\u00e9es \u00e9conomiques directes sur les collectivit\u00e9s locales. Pour soutenir l\u2019entrepreneuriat, il est essentiel de disposer de r\u00e9seaux solides et d\u2019avoir acc\u00e8s \u00e0 de la formation, \u00e0 du mentorat et \u00e0 d\u2019autres formes de soutien.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#ef9f00\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/adaptabilite-des-pme\/\">Adaptabilit\u00e9 des PME<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#d218c0\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/economie-inclusive\/\">\u00c9conomie inclusive<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">3<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/10\/FSC_YukonFutureSkills_FinalReport_June2022NORDICITY.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport final<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tShockproofing Yukon: Skills Research and Engagement for a Resilient and Inclusive Future\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/09\/YukonU-Evaluation-Report_FSC.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport d\u2019\u00e9valuation<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">En anglais seulement<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tEvaluation: Shock Proofing Yukon\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/10\/proteger-le-yukon-contre-les-chocs-reseau-de-developpement-des-entrepreneurs-du-nord.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de Perspectives<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\tT\u00e9l\u00e9charger le rapport de perspective\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--research\">\n\t\t\t<div class=\"content-card__image\">\n\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/quebec-future-of-work\/\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2020\/05\/quebecfed-inline-800x600.jpg\" alt=\"Colleagues smiling while looking at a laptop\"><\/a>\n\t\t<\/div>\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/\">Recherche<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/quebec-future-of-work\/\" target=\"_self\">Aligner les comp\u00e9tences de la main-d&#8217;\u0153uvre sur l&#8217;avenir du travail au Qu\u00e9bec<\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tOctobre 2025\t\t<\/li>\n\n\t\t\t\t\t<li class=\"metadata__partners\">\n\t\t\t\t<div class=\"metadata__icon\"><svg width=\"12\" height=\"9\" viewBox=\"0 0 12 9\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"Parnter Icon\" d=\"M0 9.00014V7.50014C0 7.19657 0.0795454 6.91755 0.238636 6.66309C0.397727 6.40862 0.609091 6.21443 0.872727 6.0805C1.43636 5.80371 2.00909 5.59612 2.59091 5.45773C3.17273 5.31934 3.76364 5.25014 4.36364 5.25014C4.96364 5.25014 5.55455 5.31934 6.13636 5.45773C6.71818 5.59612 7.29091 5.80371 7.85455 6.0805C8.11818 6.21443 8.32955 6.40862 8.48864 6.66309C8.64773 6.91755 8.72727 7.19657 8.72727 7.50014V9.00014H0ZM9.81818 9.00014V7.393C9.81818 7.00014 9.70682 6.62291 9.48409 6.2613C9.26136 5.89969 8.94546 5.58943 8.53636 5.3305C9 5.38407 9.43636 5.47559 9.84546 5.60505C10.2545 5.73451 10.6364 5.893 10.9909 6.0805C11.3182 6.25907 11.5682 6.45773 11.7409 6.67648C11.9136 6.89523 12 7.13407 12 7.393V9.00014H9.81818ZM4.36364 4.71443C3.76364 4.71443 3.25 4.5046 2.82273 4.08496C2.39545 3.66532 2.18182 3.16085 2.18182 2.57157C2.18182 1.98228 2.39545 1.47782 2.82273 1.05818C3.25 0.638532 3.76364 0.428711 4.36364 0.428711C4.96364 0.428711 5.47727 0.638532 5.90455 1.05818C6.33182 1.47782 6.54545 1.98228 6.54545 2.57157C6.54545 3.16085 6.33182 3.66532 5.90455 4.08496C5.47727 4.5046 4.96364 4.71443 4.36364 4.71443ZM9.81818 2.57157C9.81818 3.16085 9.60455 3.66532 9.17727 4.08496C8.75 4.5046 8.23636 4.71443 7.63636 4.71443C7.53636 4.71443 7.40909 4.70326 7.25455 4.68094C7.1 4.65862 6.97273 4.63407 6.87273 4.60728C7.11818 4.32157 7.30682 4.0046 7.43864 3.65639C7.57045 3.30818 7.63636 2.94657 7.63636 2.57157C7.63636 2.19657 7.57045 1.83496 7.43864 1.48675C7.30682 1.13853 7.11818 0.821568 6.87273 0.535854C7 0.491211 7.12727 0.462193 7.25455 0.4488C7.38182 0.435407 7.50909 0.428711 7.63636 0.428711C8.23636 0.428711 8.75 0.638532 9.17727 1.05818C9.60455 1.47782 9.81818 1.98228 9.81818 2.57157Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\t\t<div class=\"metadata__list\">\n\t\t\t\t\t<span>Commission des partenaires du march\u00e9 du travail (CPMT)<\/span>\t\t\t\t<\/div>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tLe d\u00e9veloppement des comp\u00e9tences au Qu\u00e9bec a re\u00e7u une importante injection de fonds pour aider les Qu\u00e9b\u00e9coises et les Qu\u00e9b\u00e9cois \u00e0 faire face \u00e0 l\u2019\u00e9volution du march\u00e9 du travail et \u00e0 se pr\u00e9parer aux emplois de demain. C\u2019est ce que pr\u00e9voit une entente de 20 millions de dollars sur trois ans entre le Centre des Comp\u00e9tences futures (CCF) et la Commission des partenaires du march\u00e9 du travail (CPMT).\u00a0\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#d218c0\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/economie-inclusive\/\">\u00c9conomie inclusive<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#ec008c\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/parcours-vers-lemploi\/\">Parcours vers L\u2019emploi<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\n\t<details class=\"related-reports\">\n\t\t<summary class=\"related-reports__summary\">\n\t\t\t<span class=\"related-reports__count\">1<\/span>\n\t\t\t<span class=\"related-reports__title\">Rapports associ\u00e9s<\/span>\n\t\t\t<span class=\"related-reports__icon\"><\/span>\n\t\t<\/summary>\n\t\t<ul class=\"related-reports__reports\">\n\t\t\t\t\t\t\t\t<li class=\"related-reports__report\">\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2025\/10\/Aligner-les-competences-de-la-main-doeuvre-sur-lavenir-du-travail-au-Quebec_RapportFinal_CCF.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<div class=\"related-reports__tags\">\n\t\t\t\t\t\t\t\t<span class=\"related-reports__tag related-reports__tag--primary\">Rapport de recherche complet<\/span><span class=\"related-reports__tag related-reports__tag--secondary\">PDF<\/span>\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\tRapport final sur les r\u00e9sultats du Qu\u00e9bec dans le cadre de l\u2019Entente de partenariat en mati\u00e8re de comp\u00e9tences futures entre la Commission des partenaires du march\u00e9 du travail\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t<\/details>\n\t<\/div>\n<\/div><div class=\"content-card content-card--no-imagecontent-card--research\">\n\t\t\t<div class=\"content-card__content\">\n\t\t<div class=\"content-card__text\">\n\t\t\t\t\t\t\t<div class=\"content-card__type\">\n\t\t\t\t\t<span href=\"https:\/\/fsc-ccf.ca\/fr\/recherche\/\">Recherche<\/span>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t<h3 class=\"content-card__title\">\n\t\t\t\t<a href=\"https:\/\/www.conferenceboard.ca\/focus-areas\/indigenous-northern-communities\/future-skills\/conjuguer-les-efforts\" target=\"_blank\">Conjuguer les efforts: Possibilit\u00e9s de collaboration en mati\u00e8re d\u2019\u00e9ducation postsecondaire autochtone<img decoding=\"async\" src=\"https:\/\/fsc-ccf.ca\/wp-content\/themes\/ob-fsc-2.0\/images\/icons\/external-link.svg\" alt=\"external link icon\"\/><\/a>\n\t\t\t<\/h3>\n\n\t\t\t<div class=\"metadata metadata--event\">\n\t<ul>\n\t\t<li class=\"metadata__date\">\n\t\t\t<div class=\"metadata__icon\"><svg width=\"10\" height=\"12\" viewBox=\"0 0 10 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path id=\"calendar_today\" d=\"M1.11111 11.5477C0.805556 11.5477 0.543982 11.4358 0.326389 11.212C0.108796 10.9882 0 10.7191 0 10.4049V2.40486C0 2.09057 0.108796 1.82152 0.326389 1.59771C0.543982 1.3739 0.805556 1.262 1.11111 1.262H1.66667V0.119141H2.77778V1.262H7.22222V0.119141H8.33333V1.262H8.88889C9.19444 1.262 9.45602 1.3739 9.67361 1.59771C9.8912 1.82152 10 2.09057 10 2.40486V10.4049C10 10.7191 9.8912 10.9882 9.67361 11.212C9.45602 11.4358 9.19444 11.5477 8.88889 11.5477H1.11111ZM1.11111 10.4049H8.88889V4.69057H1.11111V10.4049Z\" fill=\"#71136C\"\/>\n<\/svg>\n<\/div>\n\t\t\tD\u00e9cembre 2020\t\t<\/li>\n\n\t\t\t<\/ul>\n<\/div>\t\t\t<div class=\"content-card__deck\">\n\t\t\t\tLes \u00e9tablissements scolaires autochtones jouent un r\u00f4le essentiel pour aider les Autochtones \u2013 population qui conna\u00eet la plus forte croissance d\u00e9mographique au Canada \u2013 \u00e0 se pr\u00e9parer au march\u00e9 du travail.  Ces \u00e9tablissements apportent \u00e0 l\u2019enseignement sup\u00e9rieur une perspective nettement autochtone.\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content-card__terms\">\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"term-square\" style=\"background-color:#d218c0\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/themes\/economie-inclusive\/\">\u00c9conomie inclusive<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a href=\"https:\/\/fsc-ccf.ca\/fr\/projects-and-research-archive\/\" class=\"cards-grid__view-all heading-content\"><span>Afficher tout<\/span><span class=\"triangle triangle--right\"><\/span><\/a>\n\t\t\t\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"padding-16 no-margin-bottom citation has-black-color has-text-color has-background\" style=\"background-color:#0000000d\"><strong>Comment Citer Ce Rapport<\/strong><br>Knight, G. (2024). Project Insights Report: Path To Customer Success (Path2CS), The Career Foundation. Toronto: Centre des Comp\u00e9tences futures. https:\/\/fsc-ccf.ca\/fr\/projets\/path2cs\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le projet portait sur l&#8217;intersection des femmes qui assument la responsabilit\u00e9 principale des soins et du travail domestique, qui sont majoritairement autochtones et noires et qui travaillaient dans le secteur de la vente au d\u00e9tail lorsque la pand\u00e9mie a frapp\u00e9.<\/p>\n","protected":false},"menu_order":0,"template":"custom-project-insight-report.php","tags":[],"region":[131],"project_type":[],"populations":[1637,1638,1642,1636],"themes":[1553],"class_list":["post-300583","project","type-project","status-publish","hentry","region-ontario-fr","populations-black-communities-fr","populations-racialized-peoples-fr","populations-women-fr","populations-indigenous-peoples-fr","themes-parcours-vers-lemploi"],"acf":{"anchors":[{"anchor_name":"Sommaire","anchor_link":"#executive-summary"},{"anchor_name":"L\u2019enjeu","anchor_link":"#the-issue"},{"anchor_name":"Ce que nous examinons","anchor_link":"#what-were-investigating"},{"anchor_name":"Ce que nous apprenons","anchor_link":"#what-were-learning"},{"anchor_name":"Pourquoi c\u2019est important","anchor_link":"#why-it-matters"},{"anchor_name":"Prochaines \u00e9tapes","anchor_link":"#whats-next"}],"scorecard_content":false,"reports_rows":{"report":[{"title":"Key Findings from Evaluation of The Career Foundation\u2019s Path to Customer Success","image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/08\/young-successful-african-american-businesswoman-st-2022-08-14-04-19-08-utc-1024x683-1.jpg","primary_tag":"rapport d'\u00e9valuation","secondary_tags":[{"tag":"PDF"},{"tag":"En anglais seulement"}],"link":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2024\/07\/FSC-Path2CS-Evaluation-Results_v1.0.pdf","file":false}]},"primary_theme":false,"hero_image":false,"slider_image":false,"contributors":"<p>Ghazala Knight,<\/p>\n<p><em>Analyste des politiques<\/em><\/p>\n","authors":"","authors_colour":[],"show_post_date":[],"report":true,"file_upload":false,"report_sort_name":"","report_image":false,"report_link":"","external_linkout":[],"investment":"1 749 904 $","partners":[{"ID":166789,"post_author":"16","post_date":"2021-03-25 11:30:43","post_date_gmt":"2021-03-25 15:30:43","post_content":"","post_title":"The Career 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22:35:56","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/fsc-ccf.ca\/wp-includes\/images\/media\/default.png","width":800,"height":515,"sizes":{"thumbnail":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-300x193.jpg","medium-width":300,"medium-height":193,"medium_large":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-768x494.jpg","medium_large-width":768,"medium_large-height":494,"large":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","large-width":800,"large-height":515,"1536x1536":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","1536x1536-width":800,"1536x1536-height":515,"2048x2048":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","2048x2048-width":800,"2048x2048-height":515,"preview":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-10x6.jpg","preview-width":10,"preview-height":6,"content-card-thumbnail":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","content-card-thumbnail-width":800,"content-card-thumbnail-height":515,"slider-image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","slider-image-width":800,"slider-image-height":515,"hero-image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image.jpg","hero-image-width":800,"hero-image-height":515,"inline-image":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-800x512.jpg","inline-image-width":800,"inline-image-height":512,"content-card-thumbnail-vertical":"https:\/\/fsc-ccf.ca\/wp-content\/uploads\/2021\/03\/the-career-foundation-image-400x515.jpg","content-card-thumbnail-vertical-width":400,"content-card-thumbnail-vertical-height":515}}},"yoast_head":"<!-- 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